JOB SUMMARY
Assists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
2-year degree from an accredited university in Building and Construction Engineering Mechanics or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVIITES
Supporting management of Property Operations
Supervises distribution of repair work orders.
Ensures property policies are administered fairly and consistently.
Assists in effectively planning scheduling and evaluating preventative maintenance programs.
Establishes and maintains open collaborative relationships with employees.
Monitors timeliness and quality of completion of repair work orders.
Supervises Engineering and related areas in absence of the Director of Engineering.
Assists in managing the physical plant including equipment refrigeration HVAC plumbing water treatment electrical and life safety systems.
Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives communicate expectations and recognize performance.
Recommends or arranges for additional services such as painting repair work renovations and the replacement of furnishings and equipment.
Selects and order or purchase new equipment supplies and furnishings.
Supervises the day to day operations of Engineering and related departments.
Maintaining Property Standards
Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
Maintains accurate logs and records as required.
Operates generators and fire pumps as necessary.
Provides emergency response services 24/7.
Repairs equipment (e.g. refrigeration laundry) as necessary.
Ensures all employees have the proper supplies equipment and uniforms.
Ensuring Exceptional Customer Service
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Sets a positive example for guest relations.
Conducting Human Resources Activities
Helps train employees in safety procedures.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Communicates performance expectations in accordance with job descriptions for each position.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Participates in the employee performance appraisal process providing feedback as needed.
Uses all available on the job training tools for employees.
Solicits employee feedback.
Supervises staffing levels to ensure that guest service operational needs and financial objectives are met.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Notification to Applicants: Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Required Experience:
Manager
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