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Financial Operations Specialist
Financial Operations SpecialistChowNow • Victoria, British Columbia, Canada
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Financial Operations Specialist

Financial Operations Specialist

ChowNow • Victoria, British Columbia, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste
About Us:

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants our platform helps owners focus on what they do bestserving great foodby offering solutions across the entire digital dining experience. From building branded websites and mobile apps to powering online orders managing menus consolidating delivery and running targeted marketing we give restaurants the tools to grow on their own terms.

We support over 20000 restaurants across North America helping process $1B in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions a growing demand network (including Google Yelp Apple and Snap) and a diner-friendly marketplace we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012 weve navigated rapid growth and transformationfrom startup roots through the pandemic boomand are now beginning an exciting new era under our CEO Kanika Soni. As we evolve with new leadership and cutting-edge tools were deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position:

Were looking for a proactive and detail-oriented Financial Operations Specialist to join our Canada-based team full-time. This role will serve as the primary finance resource for our Canadian subsidiary supporting a wide range of accounting billing and operational functions. Youll work closely with our U.S based Finance and HR teams while taking ownership of key processes locally from AP and customer billing to office management and tax compliance. This is a great opportunity for someone who thrives in a hands-on fast-moving environment and enjoys building structure in a growing organization.

This role reports directly to a leader in Accounting. No direct reports.

Please note: There is a 2 days a week in office requirement for this role and the recruiting team will confirm location and ability to commute before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. Youre committed to progress which means everyone gets the support and resources they need no matter who they are. You have an ability to listen to other team members ideas and can thrive in an environment that embraces individuality. Everyones voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You dont allow yourself to become complacent with where youre at and what youve done so you seek out new opportunities and challenges.

Within 30 Days Youll:

    • Complete our ChowNow onboarding (Ramp Camp) where youll learn the ins and outs about ChowNow and our products
    • Learn the basics of our chart of accounts structure and start reviewing and entering vendor invoices collecting credit card receipts and assisting with processing of employee expense reimbursements
    • Act as a primary point of contact for our Victoria office space coordinating and tracking parking validations as needed ensuring access and facilitating room bookings and troubleshooting onsite issues or facility concerns
    • Enter daily cash and corporate card transactions to reconcile bank and book balances.
    • Begin managing customer billing activities including performing audit procedures between Stripe Corpa (back-end) Core (front-end) and responding to billing inbox requests for cancellations and support.

Within 60 Days Youll:

    • Manage incoming mail scans and ensure proper digital filing and document organization
    • Begin understanding and preparing other recurring journal entries and monthly reconciliations
    • Facilitate tracking calculating recording and processing of employee and affiliate commissions payouts
    • Perform monthly billing audits between parent and subsidiary entities and ensure accurate invoicing for intercompany subscription services
    • Begin assisting with compliance activities including sales and payroll tax filings and remittances and providing support and schedules for ad-hoc audit requests as needed
    • Interface with outside departments in regards to questions around transactions and account inquiries

Within 90 Days Youll:

    • Own all monthly recurring journal entries and reconciliations in conjunction with the US team
    • Take charge of the financial reporting process including review of the month-to-month Income Statement variances
    • Work with the Senior Accounting Manager to document policies and procedures as well as brainstorm improvements to current day operations
    • Help improve financial workflows by identifying and implementing process efficiencies

You Should Apply If You:

    • Have 1-2 years of relevant experience in a finance accounting or administrative role
    • Posses strong attention to detail with a proactive approach to documentation and task follow-through
    • Demonstrate comfort working independently and across time zones with remote teams
    • Have excellent organizational and professional communication skills especially when interacting with vendors and internal teams
    • Have a willingness to learn new systems and improve processes - experience with tools like NetSuite QuickBooks Stripe Salesforce or Google Sheets is a plus

About Our Benefits:

    • Estimated Hourly Rate: $28.50 - $32.50 CAD (depending on candidate experience)
    • Ongoing training and growth opportunities.
    • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
    • Unlimited paid vacation. We expect you to work hard but still enjoy your personal life
    • Flexible work space (remote hybrid or travel-friendly)
    • Comprehensive benefits plan (health dental and short-term counseling)
    • Dog-friendly downtown office in Victoria BC (accessible by transit and close to a diverse range of restaurants)
    • In-office perks - building gym regular team building activities unlimited coffee tea and hot chocolate town hall snacks
    • Employee Stock Incentive Plan.
    • Consistent & fair leadership: well share info set clear goals show you respect and treat everyone fairly.
    • Enough freedom to spread your wings while still holding you accountable.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities duties and skills required.

As one of ChowNows core values Celebrates Diversity we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race color ethnicity ancestry national origin religion sex gender gender identity gender expression sexual orientation age disability veteran status genetic information marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment if you require any accommodation please let us know at your earliest convenience and well work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities interviews or employment offers and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details banking information etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @ email address only. ChowNow does not ask candidates to provide funds to the company for onboarding equipment or supplies. If you receive an employment inquiry or employment offer from a non @ email address consider it spam.

Read here about your California privacy rights.
#LI-Hybrid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC


Key Skills
Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law
Employment Type : Full-Time
Department / Functional Area: Finance
Experience: years
Vacancy: 1
Monthly Salary Salary: 28 - 32
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Financial Operations Specialist • Victoria, British Columbia, Canada

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