Administrative Assistant (Financial Services Advisor Support)

Administrative Assistant (Financial Services / Advisor Support)

The incumbent will play a key role in supporting our corporate advisors by handling administrative tasks client service and account management. This individual must hold relevant securities licenses (e.g. CSC CPH WME) and work closely with clients to ensure a smooth and professional experience. The ideal candidate is detail-oriented highly organized and comfortable managing a range of tasks in a fast-paced financial services environment.

What is in it for you :

Hourly salary of $27 / h to $29 / h

18-month contract.

Full-time position : 37.50 hours per week daytime hours

5 days in the Ottawa office (with possibility of some remote days)

Join a passionate and inclusive team of professionals.

Responsibilities :

Act as the first point of contact for clients answering questions and addressing service needs.

Assist with account maintenance such as updating client information processing requests and executing transactions.

Schedule and coordinate client meetings preparing necessary documentation and reports.

Respond promptly to client inquiries via phone email or in-person interactions ensuring excellent customer service.

Manage the advisors calendar including scheduling meetings client appointments and conference calls.

Handle incoming correspondence prioritize and distribute to the appropriate team members.

Maintain accurate client records in CRM systems ensuring compliance with regulatory requirements.

Prepare client reports statements and presentations for meetings.

Ensure that all documentation is properly filled out signed and filed in compliance with regulatory standards.

Stay updated on regulatory changes and work with the compliance department to ensure adherence.

Assist in preparing for audits and regulatory reviews.

Process account openings transfers and updates.

Handle the submission of trade orders under the direction of the investment advisor.

Monitor account activities to ensure timely and accurate execution of orders and instructions.

Process account openings transfers and updates.

Handle the submission of trade orders under the direction of the investment advisor.

Monitor account activities to ensure timely and accurate execution of orders and instructions.

Assist the advisor in developing and preparing financial plans portfolio reviews and investment proposals.

Gather and organize financial data and research for advisor review.

Support in preparing investment reports and analysis for clients.

What you will need to succeed :

An undergraduate degree is strongly preferred

CSC or CPH designation is required

Minimum 1 year of experience in a similar role preferably within the financial industry.

Expert proficiency in Microsoft programs (MS Outlook / Teams / Word / Excel / PowerPoint)

Fluent in CRM / Salesforce and Power BI is an asset

Exceptional organizational and time management skills.

Excellent verbal and written communication skills

Strong attention to detail and ability to prioritize tasks effectively.

Proven ability to work in a team environment.

Discretion and the ability to handle sensitive information with integrity

Knowledge of financial terminology and concepts is a plus but not required.

Ability to build effective partnerships.

Unwavering curiosity and a passion for learning.

Why Recruit Action

Recruit Action (agency permit : AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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Required Skills :

Are you looking for a stimulating and dynamic job in Waterloo If you would like to be part of a team that believes in your potential and part of a great company that will help you advance in your career this is the job for you! We are currently looking for two Scanning Clerks for one of our clients in the insurance industry. What is in it for you : Our client is in the TOP 100 Employers in Canada Salary of 16$ / h Contract for 4 months Weekday daytime schedule Dynamic and professional environment Responsibilities : Provide the Business Units electronic images on a timely basis Open prepare and sort mail received for digital imaging and processing Analyze the content of the documents to identify what Business area / work type it belongs to Apply the appropriate tracking methodology for specific mail streams and processes Perform document scanning responsibilities on high-speed scanners Troubleshoot imaging issues directed from Business Unit processing areas Provide the appropriate level of QC and excellent quality customer service and acts as a liaison between Office Services and the Business Unit customers Maintain a consistent workflow by setting priorities and working within tight deadlines to meet all Service Level Agreements which in turn directly impact the ability of all Business Units to process their work What you will need to succeed : Experience operating office equipment and ability to trouble shoot minor hardware and software issues Excellent customer service skills and communication skills (verbal and written) Strong organizational and time management skills for a high volume deadline-driven environment Critical attention to detail and accuracy and ability to recognize a wide variety of documents Works well independently as well as in a team environment Ability to manage fluctuating volumes of work and to set short term priorities Proven knowledge of all BU doc types and forms recognition

Key Skills

Electro Mechanical,Instrument Maintenance,Adobe Dreamweaver,Document Control Management,E-Commerce

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 27 - 29