Program Assistant

Job Summary :

This position provides administrative support to the teams of the Metis Family Services programs. The Program Assistant will provide support to professional staff in the assigned team serving children and families. This position has a primary focus on providing day-to-day program support within the social services office. This position reports to the Office Manager and receives supervised program guidance and requests from delegated staff including the CEO directors team leaders and social workers. This position requires strong administrative skills and knowledge to provide program support in delegated programs such as child protection guardianship resources adoption and / or non-delegated programs such as family strengthening early years and other preventive programs. This position provides support to either one program or a broad number of programs. This position is a point of contact for program(s) and there is a requirement for a greater knowledge of how the social services office relates outside of the Agency with MCFD service providers community organizations and other public service organizations

Reports to : Office Manager

Key Duties & Responsibilities :

To provide program support general administrative records management and clerical support to agency programs working directly for professional staff on program responsibilities.

Records Management :

• Manages physical and electronic files according to standards and practices e.g. set-up open maintain and close files; prepares files for off-setting for Government storage offsite.
• Pulls file information as requested; receives transferred files from MCFD and other delegated agencies reviews and opens new volumes if needed generates prior contact check reports; transfers files to MCFD and other delegated agencies.
• Searches information system for clients previous / current ministry involvement and updates electronic data base.
• Ensures all relevant documentation has been completed printed and filed accordingly.
• Checks prints and distributes after hours memo throughout the day as needed.
• Prepares and sends file disclosures for the lawyers and other regulatory agencies.
• Assists in corresponding with Social Workers and other professionals in different MCFD offices and other agencies regarding court documents services etc.
• Assists in completing and serving court documents as per professional staffs direction (i.e. serving means hand to on agency premises).
• Transcribes updates or edits reports as needed.

General office duties :

Qualifications Education and Experience :

Skills and Abilities :

Additional Information :

This position requires the ability to function independently frequently under pressure while managing multiple concurrent projects and deadlines including effectively managing emergency situations. Program delivery activities may require a moderate level of physical fitness to effectively carry out duties of the position.

Core Competencies :

Indigenous Relations Behavioural Competencies :

Behavioural Competencies

Other Requirements :

Rate of pay : Program Assistant Grid Level 9 : $27.4830 - $30.9630 an hour

Start date : As soon as possible.

Please apply for this position from our website at the following link

This position requires union membership.

Metis Family Services thanks all applicants for their interest in this career opportunity; however only those considered for the position will be contacted.

Required Experience :

Junior IC

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 27 - 30