Content Strategist

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

• Lead and manage content migration projects, including transitioning Adobe FrameMaker to Adobe Experience Manager (AEM) and unstructured FrameMaker to structured DITA workflows.
• Oversee and optimize structured content workflows utilizing DITA standards, DITA Open Toolkit (DITA-OT), and DITAVAL conditional processing profiles.
• Manage large-scale data ingestion into AI models and ensure seamless integration with content systems.
• Develop and maintain structured content using tools such as Oxygen XML Editor, Markdown language, and XML/HTML editors.
• Implement coding and scripting solutions to streamline content workflows and enhance efficiency.
• Establish and maintain metadata, taxonomy, and ontology best practices using tools like PoolParty, ensuring content organization and discoverability.
• Collaborate across teams—including marketing, design, product, and leadership—to align content strategies with business objectives and user needs.

The Must Haves:

• Expertise in management of Adobe Experience Manager (AEM) and other CCMS systems.
• Proven experience migrating content from Adobe FrameMaker to AEM and unstructured FrameMaker to structured DITA workflows.
• Advanced knowledge of DITA standards, DITA Open Toolkit (DITA-OT), and DITAVAL conditional processing profiles.
• Proficiency in ASCII docs to DITA conversion and direct publishing from AEM sites.
• Strong coding and scripting skills, with expertise in Markdown and XSLT languages.
• Hands-on experience with Oxygen XML Editor, HTML/XML editors, and Linux environments.
• Experience with Antenna House formatter and graphics conversion to SVG formats.
• Experience with Apache FOP formatter
• Familiarity with cloud services like AWS, Google Cloud, or Azure, as well as Kubernetes and Docker.

Nice to Haves:

• Knowledge of Agile methodologies and project management frameworks.
• Experience ingesting large datasets into AI models and integrating AI workflows to generate first draft documentation from code.
• Expertise in metadata, taxonomy, and ontology management using PoolParty or similar tools.
• Familiarity with Linux-based systems and advanced scripting for workflow automation.
• Strong presentation skills and ability to communicate technical concepts effectively across teams.
• Strategic thinking and creativity in balancing user needs with business goals.

Pay Range:

Canada: $104,000.00 - $166,100.00 CAD

USA: $$141,700.00 - $226,300.00 USD

#LI-JD

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

Not ready to apply? Join ourto get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.