Business Analyst

Job description :

The Business Analyst supports company performance by analyzing data, improving processes, and driving strategic decisions. Acting as a bridge between departments, this role transforms data into actionable insights to enhance efficiency, profitability, and customer experience.

Key Responsibilities :

• Analyze data from sales, operations, marketing, finance, and HR to support decision-making.
• Develop dashboards and performance reports (KPIs).
• Identify process inefficiencies and recommend cost-saving improvements.
• Manage and optimize business systems (CRM, ERP, BI tools).
• Support strategic planning, forecasting, and budgeting activities.
• Collaborate cross-functionally to align business goals and implement change initiatives.
• Provide user training, documentation, and reporting support.

Skills and qualifications :

Core Competencies :