Claims Advisor- Commercial Property

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

The Commercial Property Adjuster is essential to Gore Mutual's success, acting as a safeguard of both customer trust and financial stability. This role demands a blend of meticulous investigation, collaborative problem-solving, and decisive action within defined guidelines. Adjusters independently manage a portfolio of primarily commercial property claims, navigating a spectrum of complexity. Their mission is to investigate, evaluate, negotiate, and settle these claims, always adhering to company protocols and regulations. By thoroughly assessing losses, determining accurate coverage, and efficiently resolving claims, they contribute directly to Gore Mutual's bottom line. Beyond technical expertise, the adjuster's focus on delivering a positive claims experience with policyholders, further strengthening the company's reputation. This role offers a unique opportunity for growth within a supportive team environment, where individuals can hone their commercial property claimsexpertise and lay a solid foundation for career advancement within the organization.

Job Responsibilities

Claims Investigation and Assessment

• Conduct thorough and timely investigations of commercial property losses, including site visits, interviews, and analysis of relevant documentation.
• Gather evidence to determine cause of loss, scope of damage, and applicable coverage.
• Document findings accurately and clearly in the claim file.
• Collaborate with experts (engineers, contractors, etc.) as needed to assess complex losses.

Coverage Determination and Reserve Setting

Negotiation and Settlement

Customer Service and Communication

Risk Mitigation and Continuous Improvement

What you need to Succeed

Hybrid

We are a hybrid organization and thrive off in person collaboration, this role requires 2 days per week in our Cambridge, Toronto, or Vancouver office.

Market Segment

Company Type

P / C Company

Education Required

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