Senior UX Designer

We are seeking a Senior UX Designer to lead user-centered design initiatives through the full product lifecycle: Discovery, Alpha, Beta, and Live. This role is focused on transforming complex business problems into intuitive, mobile-first, and responsive digital solutions. You will be a key member of a balanced Agile (Scrum) team, acting as a bridge between user research findings and technical implementation. The ideal candidate is a master of UX software, a skilled researcher, and a strong mediator who can navigate high-visibility projects within a hybrid work environment.

Rate: $520.12-$556.28/diem

Advantages
High-Impact Engagement: 12-month contract with a strong likelihood of extension, supporting provincial-scale digital transformation.

Balanced Work Life: Benefit from a hybrid model (3 days onsite in Toronto, 2 days remote).

Strategic Leadership: Drive the design vision and influence the product roadmap directly with Product Owners.

Comprehensive Toolkit: Utilize the latest industry tools including Figma, Sketch, and Adobe Creative Cloud.

Responsibilities
Phase 1: Discovery
Problem Definition: Build a deep understanding of the problem space, business goals, and stakeholder needs.

User Research: Facilitate interviews, create topic maps/scripts, and synthesize findings into actionable research reports.

Core Artifacts: Produce Business Model Canvases, User Personas, Stakeholder Maps, and Technical Service Blueprints.

Phase 2: Alpha
Experimentation: Conduct Google Ventures 5-Day Design Sprints to answer critical business questions.

Prototyping: Build interactive, "clickable" prototypes to test multiple hypotheses.

Validation: Conduct usability testing sessions and iterate on designs based on direct user feedback.

Phase 3: Beta
MVP Build: Transition from prototypes to a Minimum Viable Product (MVP) in a live-user environment.

Agile Leadership: Perform Scrum ceremonies (Stand-ups, Sprint Planning, Backlog Grooming).

Design Spearheading: Create and validate user stories for developers, typically working one iteration ahead.

Phase 4: Live
Continuous Improvement: Monitor usage analytics and user behavior to iterate on the live service.

Compliance: Conduct regular Accessibility (AODA) compliance testing to ensure inclusivity as improvements are released.

Qualifications
UX Design Expertise: 5+ years of experience in UX best practices with a deep focus on mobile-first and responsive design.

Agile & Scrum: 3+ years in a balanced team environment (PO, UX, Devs) ensuring alignment with user-centered design processes.

Technical Mastery: Proficiency in Figma, Sketch, Adobe Creative Cloud, InVision, and Zeplin. Coding skills in React, Angular, or Node.js are a significant plus.

Research Skills: Demonstrated ability to facilitate user interviews, synthesize observations, and produce high-quality findings reports.

Education: Degree/Diploma in Graphic Design or certifications in Usability, HCI, or Technical Writing.

Soft Skills: Exceptional mediation, negotiation, and presentation skills to manage stakeholder expectations and overcome resistance to change.

Summary
If you are a design leader who thrives on collaboration and is passionate about building services that work for everyone, we encourage you to apply for this Senior UX Designer position in Toronto.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.