Overview
Languages : English
Education
- College / CEGEP
- or equivalent experience
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesProvide customer serviceExperience and specialization
MACDevice driversNetworking softwareNetworking hardwareNetworking securityIntranetServersDesktop applicationsFile management softwareSecurity softwareProject management softwareMac OSMS Active DirectoryMS OfficeMS WindowsWireless networksAdditional information
Valid driver's licenceWork conditions and physical capabilities
Work under pressureManual dexterityAttention to detailCombination of sitting, standing, walkingBending, crouching, kneelingPersonal suitability
AccurateClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationInitiativeJudgementOrganizedTeam playerAbility to multitaskTime managementBenefits
Financial benefits
BonusMileage paidPiece workOther benefits
Free parking availableLearning / training paid by employerTeam building opportunities#J-18808-Ljbffr