administrative assistant - office

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work setting

• Industrial facility or establishment
• Manufacture

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support

Computer and technology knowledge

• MS Outlook
• Database software
• MS Office
• Quick Books
• Adobe Acrobat Reader

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices
• Charts, tables, graphs and diagrams
• Project management

Transportation / travel information

• Own transportation
• Valid driver's licence
• Public transportation is not available

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Client focus
• Reliability
• Quick learner

Experience

• 1 year to less than 2 years

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Life insurance

Other benefits

• Free parking available
• Learning / training paid by employer

Support for persons with disabilities

• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities