Overview
Mental Health Worker (Safe Beds) reside within the Safe Beds program at a residential setting that provides short term residential stays for individuals who are in crisis or require a period of intensive support. Staff provide mental health support, crisis intervention, support to develop and use coping strategies, illness and medication management and education, connections to community services, and support to individuals affected by mental illness, addictions, trauma and crisis. Staff must be willing to work rotating shifts including night shifts, weekends and holidays as this is a 24-hour program.
Location : Peterborough
Status : Full-Time Temporary (6 months)
Posting# : MHW-SB-FTT-09-25
Wage : $29.70 to $31.13 per hour
Application Deadline : 12 : 00 Noon on September 23, 2025
Key Responsibilities
- 1. Mental Health Supports
Assess individuals for access to the Safe Beds program
Provide intensive short-term support, crisis intervention and service coordination in a residential setting to Safe Bed clientsProvide ongoing assessment of individual client needs and level of support required throughout the clients Safe Bed stayDevelop individual goal plans, crisis plans, and discharge plans with clientsAssist individuals to access / navigate community resources and supports e.g., Ontario Disability Support Program, Ontario Works, landlords, counselling, utilities, shelters, food banksAssist with emotional well-being of clients – behavioural, mental health and physical issuesEducation regarding crisis, medication, and illness managementAdvocate on behalf of, and with the client and those within their network of supportLiaise with other staff and community partners as necessary with respect to individual client needsPromote positive and supportive attitudes toward people who have experienced mental health problemsRefer on to other CMHA programs and community partners as necessary2. Residential and Client SupportsIdentify needs and develop goals through assessment
Promote client strengths through the application of psychosocial rehabilitation principlesAssist with the planning and implementation of services that promote life skills and social skillsDevelop and promote programs and activities to empower clients to work towards their goalsProvide clients with crisis intervention and supportProvide coaching and skill teaching to clients within a residential settingMaintain professional conduct, boundaries and ethical standardsAssist individuals with medications – teaching, prompting, monitoringAssist and encourage residents with activities of daily livingAssist with budgetingAssist with personal hygiene products / skillsAssist with obtaining identification such as health cards, housing, furniture, clothing etc.Responsible for all household duties : meal preparation, cooking, cleaning, grocery shopping, laundry, sanitizing bedrooms and washrooms, garbage disposal, etc.3. DocumentationComplete administrative tasks – O.C.A.N. assessments, case notes, time sheets, expense claims, time off requests
Document and maintain client records4. Other ActivitiesLiaise with community partners
Participate in community outreach activities through the development of collaborative partnerships, education and visits to community agencies and services5. Performance Management and Professional DevelopmentParticipate cooperatively in the agency performance management process / system
Stay current on relevant legislation and best practices, current research, policies and proceduresParticipate in ongoing professional development and mandatory trainingActively engage and participate in supervisory process6. Health and Safety – Worker ResponsibilitiesWork in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff / colleagues, volunteers and students
7. Client SafetyAdhere to CMHA HKPR client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety
8. Quality Assurance MeasuresQ.A.M does not apply to this position
9. Other Duties as AssignedAttend, participate in team / staff meetings, and all-staff meetings as required
Participate in agency quality improvement activities, e.g. accreditation projects, committee work, special eventsParticipate in quality improvement activities at the team / program levelParticipate in external committees as requiredDuties may change from time to timeRequirements of the Position
A. Education and Training
Successful completion of Bachelor’s degree in the social / health science disciplines is preferred. A relevant post-secondary diploma combined with significant, demonstrated experience may be considered.
We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position :
Health and Safety Training (including but not limited to the following) :Workplace Hazardous Materials Information System (W.H.M.I.S. 2015)
Infection, Prevention & ControlWorkplace ViolenceAccessibility for Ontarians with Disabilities ActApplied Suicide Intervention Skills Training (A.S.I.S.T.)Verbal Intervention TrainingOntario Common Assessment of Need (O.C.A.N).Client Record Management System (C.R.M.S.)First Aid / C.P.R.Assets with regard to this position :
Master’s degree in social / health servicesTraining in the following : Cognitive Behavioural Therapy, Dialectical Behavioural Therapy or other forms of emotional regulation support, Motivational Interviewing, Concurrent Disorders, Trauma-Informed TherapyB. Related and Relevant Experience
Mandatory experience
Minimum of 2 years’ experience in the delivery of case management / community supports to clients, especially within the mental health services fieldDemonstrated understanding of the crisis theory and recovery model, crisis intervention, mental illness, psychiatric medication and the Mental Health ActDemonstrated ability to apply a person centered, trauma and concurrent informed approach to careDemonstrated conflict resolution and crisis intervention abilitiesProven assessment skills, sound judgment and decision-making skillsDemonstrated observation and active listening abilitiesDemonstrated ability to work independently, as well as collaboratively with the Crisis team and managementProven interpersonal and communication skillsDemonstrated computer and organizational skillsPreferred experience
Intermediate to advanced minus proficiency in FrenchC. Other
Valid driver’s licenseAutomobile in good repair and insurance coverage as required by agency policySatisfactory police records searchSatisfactory referencesLived expertise with a mental health concern or addiction, either personally or with a family member is an assetProof of receipt of full COVID-19 vaccineWorking Conditions
Work may be in an office setting, community and clients’ homesWork directly with individuals experiencing mental health concerns / crisis including serious mental illness and / or dual diagnosis and / or addictionsWork directly with individuals living in poverty who may live with a serious mental illness and / or dual diagnosis and / or addictionsRequired to work flexible hours including : evenings, weekends, overnights and statutory holidaysThere are multiple competing demands which require time management skills, the ability to be flexible and to prioritizeWork in a stressful environment where there are mental and emotional demands, there is a high volume of work as well as unpredictable work, life-threatening situations for others such as instances of suicideTransport clients in personal vehicle#J-18808-Ljbffr