Workday HCM Consultant - Global AMS (Application Managed Services)

The Workday HCM Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful.

Responsibilities

• Onshore Consultant who works on Functional / Technical workstream for the assigned set of accounts.
• Apply and execute various AMS (Application Managed Services) & Implementation methodologies / activities in these Workday Functional / Technical engagements
• Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis, and other work requests
• Provides on-call support and holiday coverage as required
• Deep knowledge in SLA constructs and adherence
• Coordinate with external and internal stakeholders to create high business impact.
• Contribute to the operational efficiency of the Workday practice.
• Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
• Work with clients to identify / resolve all issues that could impact project scope and / or timeframe.
• Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
• Ensures system design fits the needs of the user.
• Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
• Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
• Drive continual business processes improvements throughout the organization

Skills & Requirements

Why Choose Cognizant

Cognizant Core Values

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