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hotel front desk clerk
hotel front desk clerkHyatt Place Prince George • Prince George, Regional District of Fraser-Fort George, CA
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hotel front desk clerk

hotel front desk clerk

Hyatt Place Prince George • Prince George, Regional District of Fraser-Fort George, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

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Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort
  • Relocation costs covered by employer

    • Responsibilities

    Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

    • Experience and specialization

    Computer and technology knowledge

  • Multi-line switchboard

    • Additional information

    Transportation / travel information

  • Public transportation is available

    • Personal suitability

  • Client focus
  • Reliability
  • Team player

    • Employment groups

    This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups :

    Support for persons with disabilities

  • Provides physical accessibility accommodations (for example : ramps, elevators, etc.)

    • Support for newcomers and refugees

  • Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
  • Supports newcomers and / or refugees with foreign credential recognition

    • Support for youths

  • Offers on-the-job training tailored to youth

    • Support for Indigenous people

  • Offers mentorship, coaching and / or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

    • Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

    • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Administrative

    Industries

    Hospitality

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