automotive repair technical advisor

Work setting

• Business

Tasks

• Develop communication strategies
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Prepare and / or deliver educational, publicity and information programs, materials and sessions
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Copywrite
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Computer and technology knowledge

• Database software
• Enterprise resource planning (ERP) software
• Internet
• Electronic mail

Area of specialization

• Communications
• Technical support

Security and safety

• Driver's validity licence check
• Driving record check (abstract)
• Reference required

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Day

Other benefits

• Free parking available
• On-site amenities
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available