Application Production Support

Title : Application Production Support

Location : Montreal, CA

Work shift : Monday to Friday - : PM to : PM in Summer & : PM to : PM in Winter. Weekend Shift : Sunday rotational once to twice a month, same working hours.

Description

• Strong communication skill (written and verbal).
• Incident management.
• Expert knowledge in SQL : able to build extended queries and know the SQL keyword, ideally Oracle SQL / PL-SQL.
• Good knowledge in Unix and scripts : know commands to perform health check on a server and able to parse and investigate a log file.
• Knowledge of ITIL.
• Knowledge of Dynatrace.
• Knowledge of schedulers (Autosys, Control M), DataStage WTX and file transferring (CFT / FTP / MQ) would be an advantage.
• At least - years as Application Production Support