EMP-U24-57 Employment Specialist, Employment Services

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work / life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Union

Department

Employment Services

Location

3195 Sheppard Ave E, Toronto ON (Scarborough)

Status

Full-time, Contract (ending February 28, 2025)

Pay Rate

51,421.01 per annum

Vacancy Number

EMP-U24-57

Number of vacancies

Available

Immediately

Hours / Shifts

Monday to Friday, 9am – 5pm.

Schedules are subject to change to meet departmental needs.

The Employment Specialist will provide assistance, counsel, and information to clients on all aspects of employment search and career planning, with a focus on supporting clients at every step to secure employment directly. This role emphasizes not just teaching clients the skills but actively liaising them to job opportunities. The position encompasses the primary functions of intake, assessment, documentation, case management, group facilitation, and program development to directly connect clients with employment opportunities and educational / vocational training through subsidized placements. In addition to connecting clients with jobs, the role includes the training and orientation of staff, students, and volunteers. The position involves liaising, building, and maintaining positive relationships within the community to facilitate community engagement.

Requirements

WAYS YOU CAN CONTRIBUTE

Oversight, Engagement

• Case Management : Provide targeted employment counselling and support for at-risk youth and adults, maintaining contact with clients at a minimum of every two weeks. Responsibilities include intake, needs and risk assessment, contracting, Return to Work Action Plan implementation and follow-up, administration of aptitude and abilities tests, assessment of client need for assistance, and referral to appropriate services. Develop, facilitate, and evaluate group / individual training workshops in areas such as career exploration, job search techniques, employability skills, resume writing, interview techniques, cover letter writing, and essential / life skills. Provide clear teaching and instruction to clients regarding pre-employment issues and follow-up as appropriate, ensuring clients are supported every step of the way to reach our program targets. Track and report on client progress to demonstrate program effectiveness .
• Community Outreach / Employer Engagement : Conduct community outreach and assist with the placement of clients, and advocate on the clients’ behalf when making referrals or conducting outreach. Achieve program employment goals through effective employer engagement strategies.
• Conflict Management : Manage crisis situations that may involve volatile behavior, offering support and suggestions on how to manage such situations.
• Clerical / Administrative : Manage client forms and records; maintain accurate, timely documentation in client files of client involvement and interaction; generate and provide periodic statistical and financial reports and pertinent documentation in a timely manner and in accordance with agency and funder standards; ensure quality assurance with respect to assigned tasks to ensure compliance with the program and funder standards.
• Professional Development : Participation in workshops or training sessions related to employment trends or case management.
• Success Stories Management : Collect and share impactful success stories from clients, community partners, stakeholders, employers, etc. to demonstrate program effectiveness and engage stakeholders for community support.

WHO YOU ARE

Required Qualifications

Preferred Qualifications

APPLY

Thank you for your interest in working with Springboard.

Completion of satisfactory, professional references, and proof of education are requirements of employment.

The Deadline for Applications is Until filled .

No phone calls please. Only those selected for an interview will be contacted.

We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone. Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience. Please let us know if you require accommodation during the recruitment and selection process.