Workforce Acquisition Support Clerk

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Date : Jan 12, 2026

Location : Pickering, ON, CA

51160 - Pickering - Temporary 12 months

Hiring salary range : $3,007.94 - $4,260.42 / bi-weekly

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Function

Respond to inquiries and perform data processing services including inputting, updating, etc, to various Hydro One systems and tools.

Job Description

Perform data processing, such as input, output, maintain, and update data to Hydro One systems and tools. Perform testing on Hydro One systems and tools as required.

Maintain employee records including Apprenticeship / Trainee Programs.

Perform various clerical services such as receiving and distributing mail and faxes. Maintain stationary stock, answering of phone inquiries, assisting with general inquiries, pay related issues, and investigate non compliance. Prepare Employee Information Changes # address changes, board / travel changes, emergency contact. Photocopy, prepare and maintain reference binders, update manuals and post various communications to staff, etc.

Prepare and distribute letters as needed, seniority and transfer lists, Medical Leave of Absence letters, FCF packages and conduct follow up to Functional Capabilities Form (FCF) and Modified work plan (MWP) as required.

Provide day-to-day maintenance of office equipment, photocopiers, faxes and printers such as filling copiers with paper, changing ink, etc. Arrange for service visits, when required.

Assist Workforce Acquisition Coordinator's in the maintenance of maintaining a mobile workforce. Check Hydro One system and tools for progressions and submission of both return and leave of absences (standoff, personal, medical, maternity, trade school), terminations and transfers.

Prepare and distribute employment letters, as needed.

Perform other duties as required.

Selection Criteria

Education

Requires a knowledge of computer technology and data processing to operate computer equipment and databases.

Requires knowledge of English to follow written or verbal instructions and to communicate with others. Requires knowledge of arithmetic to verify various reports / documents.This knowledge is considered to be normally acquired either through the successful completion of Grade XI in a Secondary, Commercial or Technical School or by having the equivalent level of education.

Experience

Requires experience with office practices and procedures such as filing, answering telephones and arranging meetings. Requires experience with computers and to understand input and output procedures for various computer programs used by the department and clients.

Requires knowledge of various software applications to input and retrieve various reports.

Requires experience with various software packages ie : SAP, Word, EXCEL, Access, TIMS, Power Point, Visio.A period of up to two years is considered necessary to gain this experience.

Problems may occur when preparing input data or when working with other related data aspects due to continuing changes. Requires utilizing existing procedures and, in some cases, discussing problem areas with others, either within the work group or with clients, selecting the most appropriate procedure and making minor adjustments as necessary to accommodate the problem encountered.

Requires operating a terminal for varying periods daily with frequent breaks to perform clerical and related work. Requires standing and walking for frequent short periods daily in the filing of data and in the reference to files.

Requires frequent periods of concentration for short periods of time daily while performing such duties as typing, correspondence, answering telephones, filing drawings and other clerical assignments. Requires occasional periods of prolonged concentration when inputting data, schedules and information utilizing a computer terminal.

Work assignments are usually received from the Supervisor, others in the work group, various clients or through routine work flow and are processed according to established procedures or are based upon instructions received on certain features of assignments. Requires proceeding with assignments and referring questionable situations encountered, such as the setting up of new databases, etc, to the Supervisor or others for clarification or further action to be taken. Assignments are checked by the Supervisor through frequent progress and quality checks on specific aspects of the work provided by the Supervisor or others.

May on occasion require showing others how to perform tasks or duties.

Requires regular contact with clients and staff throughout the department in order to gather, provide or explain information with respect to board / travel entitlements, pay cheques, computer programs and data.

Errors caused by filing information incorrectly could result in outdated information being used, as well as the time of the individual or others to locate the right material. Errors in the inputting and processing of pay-related information, ie. progressions, tranfers, leaves of absence would be detected through the computer system, self checks, generated reports and Supervisor approval process. These errors would involve minor expense and time for correction.

Requires performing a variety of duties in the usual business office environment.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

Honours and Recognitions

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2026.

Application and Contact

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com .Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Authorizing Recognition

"Employer of the year 2026"

Deadline

January 19, 2026

Compensation and Benefits

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here .

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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Telecom, Telecommunications, Testing, Recruiting, Clerical, Technology, Human Resources, Administrative

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