Amazon Account Manager, Canada

Reports to: VP Global Ecommerce

Scope: Canada

ABOUT THE WELLA COMPANY

Together,WEenable individuals to look, feel, and be their true selves.

WellaCompany is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, WellaCompany and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, WellaCompany empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

The Role:

The Amazon Account Manager is responsible for owning and driving a profitable successful business on Amazon Canada. The role is will maintain and optimize the catalog, manage demand planning, and ensure a seamless retail and supply chain experience across Amazon platforms. This role involves analyzing business performance, developing sales plans, and executing strategies to drive revenue growth and improve key performance indicators.

Key Responsibilities:

• Maintain and optimize catalog across all Amazon from a retail and supply chain perspective (code changes, supply OOS, accurate forecasting).
• Analyze and interpret on-going business/product performance and action recommendations to improve key KPIs (net revenue, consumption, traffic, average selling price, etc.)
• Develop net revenue targets during annual planning, monitor and develop sales plans to reach those goals with tangible building blocks.
• Leverage and manage external retail agency to ensure content and catalog excellence is maintained with ability to prioritize tasks, timelines, and overall objectives.
• Manage demand planning and supply chain processes to maximize in-stock/fill rates.
• Support brand/sales initiatives and drive sales through best-in‑class PDPs and brand stores.
• Partner with brand teams to ensure all Amazon needs are met and deliver category‑leading experience to customers.
• Liaise with Amazon CSM team and Wella AMZ team to execute day‑to‑day business operations and across key sales events.
• Evaluate profitability across promotions, brands, and potential initiatives to determine impact across P&L.
• Support new launches via merchandiser and agency to ensure NIS is complete and best‑in‑class launch steps are taken throughout launch.
• Run A/B tests and building reports/case studies with learnings to refine strategy further.
• Perform site audits, competitor analysis, striving for category leadership
• Continual audits to assess areas of opportunity to drive NR/consumption and apply best practices across all brands.

Minimum Qualifications:

• 5+ years of Amazon Vendor Management
• Experience in eCommerce, retail, or supply chain management, preferably with Amazon.
• Strong analytical skills with the ability to interpret data and drive business decisions.
• Knowledge of demand planning, sales forecasting, and catalog management.
• Experience with effectively collaborating with cross‑functional teams and external agencies.
• Ability to execute strategic initiatives and optimize business performance.
• Advance proficiency in Excel and PowerPoint
• Amazon Marketplace Expertise
• Pervious experience in data analysis & performance optimization
• Experience with Competitor & Market Analysis
• Strong Problem‑Solving & Strategic Thinking
• Must be comfortable working in PST time zone as this position will work closely with a team in California

Wella Company is committed to providing equal employment opportunity to all qualified individuals regardless of race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity or expression, marital status, veteran status, or any other characteristic protected by law. We comply with federal and state disability laws and provide reasonable accommodation for applicants and employees with disabilities. If you require reasonable accommodation during the application or interview process, to perform essential job functions, or to receive other employment benefits, please contact us at: https://www.wellacompany.com/consumer-affairs