25-143e Customer Service Attendant (Full Time, Time Stated)

Find out why our AMAZING employees love working for the City of Port Coquitlam!

Affectionately known as PoCo we are an award-winning values-based organization made up of a diverse and dedicated team of people who care deeply about the community they serve.

This is customer service and reception work performed within the Citys Recreation Department. An incumbent performs front line customer service including but not limited to providing information to the public program registration bookings sales and promotional assistance. They will also process payments including but not limited to collecting revenues for program registrations admissions pass sales and other revenues. The work is performed in accordance with clearly defined policies and procedures and is evaluated by a supervisor on the basis of accuracy and quality of customer service provided to the public.

Some of the key responsibilities of this position include but are not limited to :

• Receives payments by cash cheque or credit card made in person or by mail for a variety of accounts and services; makes change; and issues receipts. Process payments (cash cheque credit card) issues receipts and prepares bank deposits.
• Responds to inquiries and provides factual information and assistance to the public in person by phone and online.
• Registers customers in programs maintains records and reconciles cash reports and bank deposits.
• Represents the City and the Department in a positive professional and customer friendly manner.
• Performs a variety of clerical duties including data entry filing and collecting statistical data.
• Maintains the work area and promotional displays organized and in a professional manner.
• Performs duties related to overall facility safety procedures i.e. Floor Warden Missing Person.
• Performs related work as required.

The successful candidate for this position will have :

Why should you consider working for us

Qualified individuals are encouraged to apply online by January 12 2026 at quoting competition number 25-143e .

The City wishes to thank all applicants for their interest and advise that only those to be interviewed will be contacted.

To be considered for this position all certifications and licenses need to be uploaded with your resume and cover letter.

The City of Port Coquitlam will conduct a criminal record check.

Key Skills

Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

Employment Type : Full-Time

Experience : years

Vacancy : 1