Join Our Guest Services Team – Bell Person
Are you energetic, friendly, and passionate about making every guest feel welcome? The Kingston Marriott Hotel is looking for a Bell Person to assist guests with their luggage, provide information about hotel amenities and local attractions, and ensure a smooth and enjoyable stay. If you thrive on delivering exceptional service and enjoy interacting with people from all over the world, we’d love to have you join our team!
Who We Are
Easton’s Group of Hotels is one of Canada’s most respected hospitality companies, recognized for award-winning developments and strong community values. With properties across Ontario, our success is built on service, quality, and providing growth opportunities for our associates.
Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.
The Marriott Experience
As part of the Marriott brand, we proudly deliver world-class hospitality through innovation, consistency, and care. Marriott offers unmatched training, global career mobility, and opportunities for professional growth within one of the world’s most recognized hospitality brands.
Why Join Us
Competitive pay with tips included
Career growth and development within Marriott’s international brand network
Endless discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more
Marriott travel discounts worldwide
A supportive, team-oriented, and inclusive workplace
Job Overview
As a Bell Person at the Kingston Marriott Hotel, you will assist guests by transporting luggage, providing information about hotel services and local attractions, and supporting the Loss Prevention functions at the hotel. You’ll be a friendly, helpful presence that enhances the guest experience from the moment they arrive.
Duties and Responsibilities
Promptly and safely transport luggage to and from guest rooms; secure, tag, and store luggage as requested
Explain and promote hotel facilities, outlets, and services; provide information about local attractions
Respond appropriately to guest complaints and notify supervisors of major issues
Conduct property walkabouts to monitor and report safety concerns
Respond to safety issues reported by guests or employees
Administer first aid as needed and complete accurate incident reports within company timelines
Assist with guest requests, including delivery of dry cleaning, mail, or other special services
Maintain a clean and safe hotel entrance and surrounding areas
Promote teamwork and quality service through daily communications and coordination with other departments
Perform other duties as assigned, following all Company and Marriott brand standards
Qualifications and Requirements
High School diploma or equivalent; some guest service or hotel experience preferred
Fluent English required; other languages a plus
Valid driver’s license
Physical Requirements
Able to carry, lift, or push items up to 100 pounds
Comfortable moving throughout hotel public areas
Capable of bending, stooping, and kneeling
Other
Communication skills are used frequently when interacting with guests, clients, and employees
Reading and writing skills are utilized often for logs, records, and reading signage
May be required to work nights, weekends, and holidays
Accessibility Commitment (AODA)
Easton’s Group of Hotels and the Kingston Marriott are committed to fostering an accessible and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available throughout the recruitment process and during employment to ensure equal opportunity for all individuals.
Inclusion Statement
At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.
Bell Person • Kingston, ON, CA
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