Network Operations Analyst

About Nanometrics

With over 37 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and natural seismicity. From mission-critical seismic arrays, tsunami and early earthquake warning systems in over 90 countries across the globe to induced seismicity monitoring in the energy sector, Nanometrics specializes in full-service, integrated solutions for studying artificial and natural seismicity, including turnkey seismic networks, industry-leading precision instrumentation, complete data processing, analysis services, and software applications.

Role and Location

Job Title : Network Operations Analyst

Reports To : Director, Global Operations

Based In : Ottawa, ON

Term : 12-18 Month Contract

Role overview

Nanometrics Seismic Monitoring Services (SMS) has an opening for a highly motivated and experienced Network Operations Analyst to manage 24 / 7 day-to-day deployment, break / fix, and operational tuning of applications deployed, leveraging the Platform features and AWS infrastructure. The candidate will gain an in-depth understanding of Nanometrics service product lines and the technology footprint, working collaboratively across business functions to focus internal resources and achieve outcomes for all stakeholders.

Responsibilities

• Understand the suite and interoperation of SMS applications to ensure seamless availability and 24 / 7 responsiveness to any issues which may arise
• Detect, help diagnose, and resolve outages related to both cloud and on-prem application installations
• Respond to alerts and triage tickets, escalating major incidents to senior members
• Manage Station outages and recovery and ensure all data feeds into applications are stable
• Manage the inbound queue of requests regarding modifications to customer configurations and service deployment
• Leverage tools to track network and service health (e.g. Nagios, Grafana, Argo)
• Perform routine maintenance, report generation, and system reviews to ensure application configurations align to specifications
• Upgrade application and supporting software deployments as required

Qualifications

Skills

Why Nanometrics?

Nanometrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require accommodation as part of the recruitment and selection process, please reach out to careers@nanometrics.ca

Job details

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