Utility Accounts Assistant (Summer Intern / Co-op)

Reports to

Manager, Technical Services

Compensation

$23-25 per hour

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 . states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

In Canada, Nexus Water Group operates as Bluestem Utilities and West Shore Environmental Services. We serve over 62,000 people in 15 British Columbia and Alberta communities. Our services encompass essential water and wastewater services, as well as supplemental gas and electric utility services in some areas. Our customers include municipalities, residential and commercial real estate developments, and resort properties. Our activities are regulated by municipal bylaws.

Overview

The Nexus Water Group team has an opportunity for an Utility Accounts Assistant . This position reports to the Manager, Technical Services, and provides support on all administrative tasks within the group to ensure accuracy and appropriate record keeping on accounts.

Work Location and Schedule

This position is located onsite in Victoria / Langford, BC .

What You'll Do

Major Accountabilities

• Performs AP / AR duties in compliance with company policies and procedures, including the timely processing of online banking payments into Navision, coding invoices and submitting to Fusion, processing annual and monthly payment plans via credit card, following up with customers with declined or expired payment methods. Process incoming EFT payments.
• Performs general administrative tasks as required. Monitor shared info box for incoming inquiries from Lawyers for Sewer Utility Adjustments, flag billing inquiries and distribute to Operations Support Administrators, handle simple customer inquiries via email inbox.
• Process new sewer applications, creating property files and contacts in Navision, sourcing information in Cityview, sending applications to Municipality for assessment and creating quotations for services.
• Document digitization of property files, shredding, etc.

General Responsibilities

What You'll Bring

Education / Experience

Knowledge / Skills

Please note

Our Company

We are is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted.

If you possess these skills and qualifications, we invite you to apply online in confidence at