user support technicianOMIKAN TECHNOLOGIES INC. • Delta, BC, CA
user support technician
OMIKAN TECHNOLOGIES INC. • Delta, BC, CA
Il y a 5 jours
Type de contrat
- Permanent
Description de posteEducation : Expérience :
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide customer service
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 hours per week
Tasks
Experience
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User support technician • Delta, BC, CA
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