Client Care Specialist - Paradise Animal Hospital & Wellness Centre

About The Role

Our ideal Client Care / Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. As well as, excellent client and staff communications. Experience in client care reception and veterinary assistant skills are an asset. Please note we would need someone that can cover emergency call shifts 1 shift every 6 weeks.

What We Offer :

• Competitive Base Salary
• Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
• Comprehensive Benefits Include : Medical, Dental & Life Insurance
• Vacation & Paid Time Off