Manager, Policy and Planning

The Region of Durham is committed to advancing equity, diversity and inclusion within our organization and the communities we serve. We welcome and encourage applications from people who are Indigenous, racialized persons, women, persons with disabilities, members of LGBTQ2S+ communities, and others who may contribute to the further diversification of our workforce, including those who experience systemic barriers.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodation will be provided throughout the recruitment process upon request, based on any Code-protected ground.

Reporting to the Deputy General Manager, Operations, this position will lead the policy and planning functions for Durham Region Transit (DRT). The incumbent will:

- Lead the short, medium and long-term planning of the transit network, including its development, design, and implementation
- Lead the development of transit service scheduling by optimizing resources while maintaining the intended customer benefits of the service
- Lead the operational readiness of transit operations, inclusive of short, medium and long-term planned detours and construction projects impacting transit
- Support the Customer Experience, for customers of all abilities in accessing employment, education, services, etc., through fare and service integration and customer policies
- Support the development of capital programs (stops, terminals and supporting infrastructure) for the transit network through needs assessments and service forecasting
- Support the Region's Rapid Transit (RT) and Transit Development Office (TOD) in the development, planning and deployment of rapid transit infrastructure
- Coordinate with Regional and local area municipality partners to convey transit service requirements, objectives and impacts through the development application process, Official Plan, Transportation and Mobility plans and related policies
- Support objectives in DRT's and the Regional Strategic Plans and related initiatives
- Leverage performance measurement procedures and processes for service planning and scheduling
- Build and sustain a high-performing service planning team by fostering a culture of collaboration and innovation, providing mentorship and professional development and strengthening the organization's capacity for integrated service planning, operational readiness, and customer-focused transit solutions
- Support labour relations, including the collective bargaining process, represent the department in grievance and arbitration hearings
- Work in accordance with the provisions of applicable health and safety legislation and all corporate/departmental policies and procedures related to occupational health and safety
- Lead the annual service plan process, informing annual and long-term strategic budgets
- Participate in the off hours on-duty manager rotation

The successful applicant must possess:

- Post-secondary degree in Transportation, Planning, Civil Engineering, Geography, Environmental Studies or related discipline or equivalent combination of education and experience
- Progressive experience in transit service planning, scheduling, or operational planning, supervisory or management experience, preferably in a public sector, transit, or municipal environment, with related experience in network design, detour planning, and policy development
- Knowledge of public transit, transit service planning process and software, service delivery models, rapid transit principles, and accessibility legislation and issues
- Experience with application of project management principles
- Knowledge of budgetary processes, Regional policies and procedures, Human Resources legislation such as the
Employment Standards Act, Ontario Labour Relations Act, WSIB and the Provincial Occupational Health & Safety Act
- Experience with collective bargaining process and collective agreements and awareness of the political nature of sensitive information
- Exceptional analytical thinking, problem-solving and project management skills coupled with demonstrated verbal and written communication, time management and leadership skills
- A leadership approach rooted in equitable service to all communities
- Commitment to mitigating and removing access barriers in service strategies and delivery

- Salary: $140,921 to $176,151 per annum

All applicants are expected to comply with the Region of Durham's Code of Ethics and Code of Conduct Policies throughout the recruitment process. Proof of education, qualifications and any other job bona fide requirements will be required prior to start date.

Come find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting.

The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: RecruitingHelp@durham.ca and a Recruiter will provide appropriate assistance pursuant to the Region's Accommodation and Accessibility policies. Please note that resumes should not be sent to RecruitingHelp@durham.ca.

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