*Operations Manager - 3PL Logistics & Transport

Optimize logistics in a strategic role based in Saint-Eustache. Full-time permanent position, primarily onsite. Flexible schedule (day/evening), dynamic environment. Comprehensive benefits, 3 weeks’ vacation, occasional remote work. Leadership, logistics, customer service, WMS and ERP technologies.

• Competitive annual salary between $95.000–105.000.

• Full-time permanent position based in Saint-Eustache.

• Flexible work schedule covering day and evening shifts.

• Approximately 95% onsite work, with occasional remote work possible.

• Comprehensive group insurance plan.

• Cell phone provided or monthly allowance.

• 3-4 weeks of vacation.

• 5 paid sick days per year.

• 5 additional unpaid sick days.

Operational management and process optimization

• Supervise and coordinate logistics operations (receiving, warehousing, order picking, shipping).

• Implement and track key performance indicators (KPIs) to ensure productivity and quality.

• Ensure deadlines and contractual commitments are met.

• Collaborate with internal departments (purchasing, production, transportation) to streamline the supply chain.

Team leadership and management

1. Lead and motivate supervisors and floor teams.

2. Support skills development through training and coaching.

3. Set and track individual and team objectives.

Client relations and coordination

• Act as the main point of contact for clients on logistics matters.

• Lead follow-up meetings with clients.

• Manage incidents and logistical adjustments in coordination with internal teams.

Continuous improvement and digital transformation

• Identify and implement process optimization initiatives.

• Participate in integrating digital tools (WMS, ERP, automation).

Safety, compliance, and quality

• Ensure compliance with safety standards and regulatory requirements.

• Maintain adherence to internal procedures and certifications (ISO, etc.).

• Participate in audits and implement required corrective actions.

• Bachelor’s degree in business, engineering, or equivalent experience.

• 5+ years of experience in logistics operations management, including initial team-management experience.

• Strong knowledge of transportation, logistics, and 3PL operations.

• Understanding of legal frameworks and regulations related to transportation and warehousing.

• Experience with Lean/Six Sigma is an asset.

• Strong proficiency with computer tools, including Excel, Word, and PowerPoint.

• Proficiency with logistics management systems (WMS, ERP).

• Bilingual in French and English, required to effectively communicate with clients, external partners, and certain team members in both languages.

• Excellent written and verbal communication skills.

• Strong analytical skills, leadership, and results-oriented mindset.

• Initiative, autonomy, and professional rigor.

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

# NSE171125