Network Administrator

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistics

Responsibilities

• AN/WAN Network Management: Administer and monitor network equipment (switches, routers, firewalls, etc.), ensuring proper configuration, maintenance, and upgrades.
• Monitoring and Security: Implement network monitoring tools to detect malfunctions or intrusions, manage backups and security updates, and ensure compliance with IT security policies.
• Support and Troubleshooting: Provide technical support to users for network-related issues (connection, performance, access to network services) and quickly resolve network incidents.
• Performance Optimization: Analyze network performance, identify congestion points, and recommend improvements or equipment upgrades.
• Technical Documentation Management: Maintain up-to-date documentation of network configurations, protocols, access controls, equipment settings, and network diagrams.
• Collaboration with IT Teams: Work closely with development, support, and security teams to ensure smooth integration of systems and online services.
• Technology Watch: Stay informed about new technologies and best practices in network management and cybersecurity to anticipate necessary evolutions.

Qualifications

Hard Skills:

• Experience in setting up and optimizing network infrastructure.
• Proficiency in configuring routers, switches, and APs in an SD-WAN Meraki environment.
• Expertise in network protocols and OSI layers.
• Strong knowledge of wireless technologies (LTE, Wi-Fi 5, 6, 6E, RF).
• Proficiency in configuring firewalls (Secure Connect, Umbrella, or others).
• Experience with network equipment setup and configuration (Ekahau and Meraki).
• Knowledge of Python or other programming languages is a plus.
• Ability to create technical documentation and provide support.
• Incident, request, and problem ticket management.
• Familiarity with Meraki equipment is a plus.
  

Soft Skills:

• Bachelor’s degree in Computer Science.
• 3–5 years of professional experience as a Network Administrator.
• Passion for technology monitoring and innovation.
• Autonomous and proactive.
• Strong communication and teaching skills.
• Team player, motivated, and solution-oriented.
• Ability to travel regularly within Canada and internationally.
• Valid driver’s license required.

• The role involves daily (or regular) communication with pan-Canadian stakeholders.

Why Join Us?

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

• On-site gym with a personal trainer

• Employer-provided lunch of your choice

• Comprehensive group insurance

• Group RRSP plan

• Wellness days

• Partial reimbursement for public transportation

• Employee Assistance Program

…and much more.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.