Claim Specialist

JobTitle : Claim Specialist Airline Repair

Reports to : Senior Manager Airline Repair

Location : Remote

Overview

As an Airline Claim Specialist youll be the main point of contact for airline partners passengers and vendors. Your focus is helping resolve claims related to damaged mobility equipment by communicating clearly staying organized and finding effective solutions.

What That Actually Involves

• Respond to airlinepassengerand vendor inquiries quickly and professionally
• Manage mobility equipment claims from intake to resolution
• Coordinate with airlines passengers vendors and manufacturers
• Research vendors and solutions to resolve claims efficiently
• Accurately document claim details notes and supporting documents
• Prepare work orders purchase orders quotes and invoices

WhatYou Will Need

Additional Information

Essential Job Functions and Requirements

Ability to lift carry push and pull up to1015 pounds independently.

Active participation in virtual meetings is an essential function of this role. The employee must be able to consistently engage in scheduled video calls presentations and team discussions using various video conferencing platforms.

Must have access to a reliable internet connection and maintain a professional distraction-free remote work environment when working remotely.

Ability to operate a computer keyboard phone / headset and standard office equipment for extended periods.

Regular predictable attendance isrequired.

Who We Are

Scootaround is North Americas leading mobility enhancement company. We rent repair and service scooters wheelchairs walkers oxygen and all other types of personal mobility equipment in over 2500 locations across North America and recently moved to directly selling mobility equipment through our online store and call center. Since 1997 Scootaround has been a proven innovator in developing solutions for travellers requiring personal mobility equipment. Today Scootaround is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide. WHILL Inc. is the parent company for Scootaround worldwide.

WHILL was founded in 2012 in Japan to build a platform for short-distance mobility. Providing people with access to an innovative and well-designed personal mobility solution that can be used comfortability whenever needed. The company came together to redefine the perception of mobility devices through design and innovation. From personal mobility devices to fleet management and autonomous solutions WHILL is at the forefront of personal Transportation.

Equal Opportunity Employer :

ScootaroundInc. is an equal opportunity employer and prohibits discrimination or harassment based on race color religion sex national origin age disability or any other protected statusin accordance withapplicable law.

Accommodation :

If yourequireaccommodation support during the recruitment processplease contact . Please note this contact information is for

accommodation reasons only.

Required Experience :

IC

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Employment Type : Full-Time

Experience : years

Vacancy : 1