Customer Experience Specialist - ChatBedard Ressources • Dorval, Quebec, Montreal
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Customer Experience Specialist - Chat
Bedard Ressources • Dorval, Quebec, Montreal
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de posteParking provided at the airport. Group Insurance after 3 months for the 4 days per week and more position. Stimulating airport work environment. Accessible by public transit from the 747 available 24 / 7. Training offered. Telework possible. Strong written communication abilities (clarity and synthesize). Excellent French and English grammar. Availability to work between 8 and 8
Tasks
- Answer passenger’s inquiries via chat.
- Stay up to date with passenger, service and shopping processes, as well as relevant information related to the Montréal-Trudeau airport.
- Check the partners’ daily operations and inbox.
- Look over the Montreal Airport website to master all information in it.
- Provide support in information requests.
- Check trends in ways of chatting on other websites.
- Transfer all relevant information to the customer experience department.
- Any other tasks related to the position.
- If you are ready to take on new challenges, we would like to meet you!
Advantages
Job requirements
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Customer Experience Specialist • Dorval, Quebec, Montreal
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