Cardiology Outpatient Administrator

Cardiology Outpatient Administrator

Closing date : 16 January 2026

We are looking for 1 full time Outpatient Administrator to join our friendly Outpatient Administration team in the Oxford Heart Centre.

Applicants will be customer focused, flexible, motivated and pro‑active with the ability to support the immediate team and wider directorate. This post will be both very challenging, interesting and attention to detail is required.

Personal and team development is encouraged and supported and the post holders will be motivated, reliable and flexible. NHS experience is desired, but not essential as full training will be given.

Main duties of the job

• Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients or imaging services.
• Convey any changes to appointments sensitively with clear explanations for movement.
• Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner. Ensure that all appointments are checked in / out and that appropriate coding is completed to ensure Trust income is secured.
• Participating in all mandatory training including all training regarding 18wk patient pathways management.
• Provide full clinic preparation for patient notes. Liaising with medical records and staff within the hospital to ensure that all notes and referral letters are available for clinic at least 24hrs before clinic, including all necessary information for the appointment (last letters, diagnostic results).
• Coordinate requests from patients, carers and healthcare workforce staffs to book clinical procedures in isolation or in combination with other procedures or out‑patient consultations. (Contacts include those within the Trust, Primary Care and other secondary / tertiary centres.)

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Job responsibilities

Person Specification

Experience & Skills

Qualifications

Communication Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Oxford University Hospitals NHS Foundation Trust

£24,937 to £26,598 a year per annum pro rata

#J-18808-Ljbffr