front desk manager - accommodation services

Education

• College / CEGEP
• or equivalent experience

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Establish work schedules

Supervision

• 5-10 people

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Employment terms options

• Early morning
• Shift

Experience

• 2 years to less than 3 years

Employment terms options

• Flexible hours
• Morning
• Day
• Weekend

Other benefits

• On-site amenities
• Other benefits
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 37.5 hours per week