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information technology (it) assistant

information technology (it) assistant

Academy of Learning Career and Business College - Owen SoundOwen Sound, ON, CA
Il y a plus de 30 jours
Salaire
30,00 $CA par heure
Type de contrat
  • Temps plein
  • CDI
Description de poste
  • Work Term : Permanent
  • Work Language : English
  • Hours : 32 to 38 hours per week
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 to less than 7 months
  • Tasks

    • Report on the performance of computer systems and networks
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service
    • Supervision

    • 1 to 2 people
    • 3-4 people
    • Computer and technology knowledge

      Security and safety

    • Bondable
    • Basic security clearance
    • Transportation / travel information

    • Own transportation
    • Willing to travel regularly
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Repetitive tasks
    • Attention to detail
    • Own tools / equipment

    • Computer
    • Personal suitability

    • Client focus
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Screening questions

    • Are you available for the advertised start date?
    • Are you currently legally able to work in Canada?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?
    • Other benefits

    • Parking available