Talent.com
Counsellor, Mobile Crisis Response Team
Counsellor, Mobile Crisis Response TeamCMHA Thames Valley Addiction and Mental Health Services • Mount Brydges, ON, CA
Les candidatures ne sont plus acceptées
Counsellor, Mobile Crisis Response Team

Counsellor, Mobile Crisis Response Team

CMHA Thames Valley Addiction and Mental Health Services • Mount Brydges, ON, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

Counsellor, Mobile Crisis Response Team

Direct Service - (OPSEU)

Full-Time, Contract (End Date : March 31, 2027)

  • Two positions available

London & Strathroy, Ontario (London & Middlesex Zone)

  • Application Deadline : December 16, 2025 -
  • Mobile Crisis Response Team (MCRT) staff will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual. MCRT staff are responsible for providing a mobile response to individuals experiencing a mental health or addictions related crisis at the point of direct contact with police. MCRT staff occupy office space at respective police headquarters and respond to live and follow‑up calls with patrol officers to assist with de‑escalation, diversion from medical intervention where possible and facilitation of transition to acute care where required to help ensure positive outcomes for the individual. MCRT will also work collaboratively with individuals to assess and identify their needs and link them to appropriate supports in the community.

    MCRT Middlesex-Strathroy staff are responsible for working in a dedicated capacity supporting the Middlesex Ontario Provincial Police (OPP) and the Strathroy‑Caradoc Police Service (SCPS).

    Consider revitalizing your career and making a difference in your community by joining our team!

    WHAT WE'RE OFFERING :

    What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ( $30.01 per hour for Level 1 – Direct Service, Regulated) :

  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non‑regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement
  • Premiums of $2.00 will be applied for eligible Evening / Night and Weekend Shifts
  • When you'll work -70 hours bi‑weekly; Rotating days, afternoons and evenings with a possibility for Saturday shifts. Potential for a 4‑day compressed work week option.
  • Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
  • What your benefits will be – 9% in lieu of benefits
  • HOW YOU WILL BE MAKING A DIFFERENCE :

    Direct Service :

  • Work directly alongside police officers during regular work hours to assist in de‑escalation of crisis
  • Complete mental health and addiction assessments with individuals and family members who come into contact with police based on theory of crisis management including rapid response to identify :

  • the impact of psychiatric symptoms on functioning,
  • risk factors related to safety of client and others
  • opportunities for de‑escalation and stabilization
  • Establish a therapeutic relationship to maximize the benefits of engagement with the individual and their family members
  • Provide short‑term telephone and in‑person follow‑up support to bridge the gap from referral to engagement with a longer‑term support service as needed
  • Coordinate and facilitate referrals to internal and external services and supports for individuals or for their family members
  • Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
  • Engage emergency services when it is determined that additional intervention is required
  • Facilitate access to secondary healthcare services where voluntarily agreed to by an individual as part of an intervention or upon enforcement under the Mental Health Act, liaising directly with health care professionals (e.g. hospital) to ease the transition from police custody to acute mental health care
  • Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
  • Obtain information, as needed, from other relevant sources
  • Interact and provide support and assessment in a nonjudgmental fashion and provide care that demonstrates sensitivity to individual diversity (e.g. culture, race, age, sexual orientation, gender, beliefs and values).
  • Support the individual in developing skills for self‑advocacy to learn new behaviours and develop coping skills fostering healthy interdependence through limit setting.
  • Provide health teaching and information regarding coping techniques and strategies, e.g. grounding, breathing techniques, self‑care, nutrition, sleep hygiene, techniques to enhance overall well‑being.
  • Where requested by officers, to participate in death notifications and link individuals to victim services or other supports as required
  • Act as a resource for officer wellness providing system navigation for their own mental health support based on training and orientation to the respective police service’s internal wellness resources
  • To keep abreast of current principles, best practices, standards and models of mental health service provision through active pursuit of professional development, training and networking opportunities
  • To meet and communicate regularly with CMHA Leadership to discuss attendance, scheduling, training needs, professional development, clinical service provisions, work performance and operational changes
  • Crisis Intervention :

  • Provide short‑term, psychotherapeutic intervention to assist individuals in gaining insight and improving coping skills within the framework of the crisis model.
  • Perform in a calm, competent and efficient manner in an emergency situation acknowledging the individual’s need for privacy and dignity.
  • Utilize harm reduction principles to identify, reduce and remove risk factors.
  • Crisis Follow‑up :

  • Refer individuals for additional assessments as is determined to be necessary and / or appropriate
  • Assist the individual to identify and connect with personal / natural supports
  • Provide follow‑up support and / or check ins to bridge the gap from referral to engagement with a longer‑term support service as appropriate
  • Coordination and Advocacy :

  • Demonstrate knowledge of community resources and its place within the mental health and addiction care system
  • Assist in building positive working relationships across the service system including CMHA, respective police partners and other social or health care providers (e.g. hospital)
  • Participate in committees, working groups or Situation tables as needed to promote effective service coordination and collaboration, and deliver presentations as needed
  • Participate in public education and advocacy
  • When appropriate, act as liaison with caregivers and / or service and support providers who are involved with the individual to facilitate a coordinated approach to service provision
  • Documentation, Privacy and Confidentiality :

  • Thoroughly review and accurately document risk factors
  • Complete required documentation related to participants as per organizational standards
  • Complete other required documentation (e.g., monthly time sheets, vacation requests, education requests, travel claims, expense claims) as per required time frames
  • Submit a copy of valid vehicle insurance (insurance that is appropriate for the role) each year upon renewal
  • Maintain and document accurate recording of all police incidents arising in the course of the work as well as any follow‑up completed
  • Maintain dual records, recording both in the format required by CMHA and in accordance with the documentation and record storage policy and procedures of policing partner
  • Compile and maintain program statistics as required by respective police partner and CMHA TV and to provide narrative detail or write‑ups when requested in order to support future grant and funding proposals
  • Adhere to the privacy policies of and privacy legislation of respective police partner, and CMHA TV collection and disclosure of information, undertaking responsibility for maintaining awareness of the unique differences between the privacy frameworks of municipal services, provincial services, and health services
  • When necessary, compile documentation such as affidavits or will‑say statements where required by respective policing partner or where compelled by court
  • When necessary, testify professionally and accurately at hearings, trials and such other judicial or quasi‑judicial proceedings as may be compelled from time to time, arising from nature of the work
  • Teamwork :

  • Participate as an active member of the multi‑disciplinary team by ensuring cross training to perform roles and responsibilities of each team under the Crisis and Access department and ensure the effective flow of relevant information between co‑workers
  • Adhere strictly to the health and safety provisions put in place by respective police partner and CMHA TV and to assume an active and diligent role in contributing to a safe and health workplace
  • Respect the authority of our policing partners (e.g. Officer, Inspector, or other staff persons) assigned to functionally direct the work performed as part of this role (“functional supervisor”)
  • Attend and actively participate in team and community of practice meetings.
  • Work with other Crisis team members to ensure adequate staffing levels in all programs.
  • Participate in orientation and training of new staff
  • Provide support and encouragement to other staff as needed, (e.g., assistance with challenging individuals, coverage requests, resource sharing)
  • Share responsibility for work loads
  • Monitor and report on quality of services provided, identifying deficiencies and respectfully advocating positive change
  • To represent CMHA TV, respective police partner professionally and positively in the community
  • Contribute to a positive team environment
  • Other duties as required
  • 24 / 7 Reach Out Addiction and Mental Health Crisis Line responsibilities as assigned :

  • All Crisis Services Staff are to provide support to individuals through Reach Out.
  • Provide crisis intervention services and supports on Reach Out via phone, text and web chat.
  • Respond to voicemails from Reach Out.
  • Establish a therapeutic relationship with individuals accessing Reach Out, and work with individuals to address their immediate concerns.
  • WHAT YOU'LL NEED TO APPLY :

    Police Vulnerable Sector Check Requirements

    Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the city of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the city of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

    We require the following qualifications :

  • Post‑secondary education in a relevant field of study e.g. social work, psychology, or a related discipline (primary proof of credentials will be required during the hiring process i.e. original degree / diploma or official transcript)
  • Current, satisfactory Police Vulnerable Sector Check (PVSC)
  • Demonstrated ability to attend work regularly
  • We prefer the following qualifications :

  • Training in crisis intervention and crisis resolution, including ASIST
  • Minimum of 3-5 years’ experience working in mental health
  • Minimum of 2 years’ experience in mental health crisis intervention
  • Experience with, and detailed knowledge of, mild, moderate & serious mental illnesses, usually gained by several years of working with this population
  • Experience working in a community‑based setting; preferably with an established network of service & support resources
  • Extensive knowledge of community resources, service & support programs, and barriers participants face in accessing same
  • Working knowledge of a variety of treatment, intervention, and support strategies
  • Valid Driver’s Licence and access to a vehicle with adequate insurance to carry out job duties
  • Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
  • INTERNAL APPLICANTS : To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

    Get your application in by – December 16, 2025

    Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

    We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca

    Legal Notifications :

  • For legal purposes our full business name is : Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
  • Artificial Intelligence is not currently employed in our recruitment processes
  • #J-18808-Ljbffr

    Créer une alerte emploi pour cette recherche

    Counsellor • Mount Brydges, ON, CA

    Offres similaires
    Sales Representative (Full-Time / Part-Time) - St Thomas, ON

    Sales Representative (Full-Time / Part-Time) - St Thomas, ON

    Kognitive Sales Solutions • Saint Thomas, ON, Canada
    Temps plein +1
    Sales Representative - Kognitive Sales Solutions.Kognitive Sales Solutions, in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitemen...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    English Private Tutoring Jobs Saint Thomas

    English Private Tutoring Jobs Saint Thomas

    Superprof • Saint Thomas, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Occupational Therapist- St. Thomas (2025-2066)

    Occupational Therapist- St. Thomas (2025-2066)

    Closing the Gap Healthcare • Saint Thomas, ON, Canada
    Temps plein
    Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home-based and community setting services. This is a part time / casual posit...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Companion

    Companion

    Spectrum Health Care • London, ON, Canada
    Temps plein
    At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and com...Voir plus
    Dernière mise à jour : il y a 8 jours • Offre sponsorisée
    Mental Health Counsellor (Fulltime, ongoing contract)

    Mental Health Counsellor (Fulltime, ongoing contract)

    Thames Valley Family Health Team • London, ON, Canada
    Temps plein
    The Thames Valley Family Health Team is one of the largest Family Health Teams (FHT) in Ontario.With more than 125 physicians across 21 sites within London / Middlesex, Oxford and Elgin counties, the...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Community Reintegration Worker

    Community Reintegration Worker

    St. Leonard's • London, ON, Canada
    Temps plein +1
    SLCS is currently seeking a full-time Community Reintegration Worker for the HART Hub.The HART Hub (Homeless and Addiction Recovery Treatment Hub) is a low barrier treatment-oriented space offering...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Franchise Business Coach (Hybrid Role)

    Franchise Business Coach (Hybrid Role)

    Oxford Learning Centres, Inc. • London, ON, Canada
    Temps plein
    Full-time Franchise Business Coach (Hybrid Role).Oxford Learning is currently looking for a Franchise Business Coach to join our Head Office team. Oxford Learning is a supplemental education company...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Senior Salesforce Consultant - Agentforce Revenue Management

    Senior Salesforce Consultant - Agentforce Revenue Management

    Plative • london, on, ca
    Temps plein
    We are seeking a Senior Salesforce Consultant, focused on Agentforce Revenue Management to join our growing team.This role is ideal for an experienced consultant who thrives at the intersection of ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Personal Support Worker (St. Thomas) (2026-2602)

    Personal Support Worker (St. Thomas) (2026-2602)

    Closing the Gap Healthcare • Saint Thomas, ON, Canada
    Temps plein
    Days (7 am - 3 pm / 8 am - 4 pm).Evenings (2 pm - 10 pm / 3 pm - 11 pm).Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of ho...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Community Nurse - School Shift

    Community Nurse - School Shift

    CarePartners • St. Thomas, ON, CA
    Temps plein
    We have over 24 Nursing Clinics across Ontario and we are always looking for new and innovative ways to deliver care to the patients who need it the most. Thomas providing care to clients within a s...Voir plus
    Dernière mise à jour : il y a 7 jours • Offre sponsorisée
    Communications / Advocacy Officer

    Communications / Advocacy Officer

    Cuso International • London, Ontario
    Permanent
    This Volunteer Placement is Located in : .Eligibility : Open to Canadian Citizens and Permanent Residents of Canada only. As a volunteer, you will help design and implement communication strategies tha...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Insurance Sales Representative

    Insurance Sales Representative

    Paul Tustanoff - Desjardins Insurance Agent • Saint Thomas, ON, Canada
    Temps plein
    Insurance Sales Representative.Do you love connecting with people, solving problems, and helping others feel confident about their future? Then you might be the superstar we’re looking for!.A...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • St. Thomas, Ontario
    Télétravail
    Temps plein
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Customer Relation Representative

    Customer Relation Representative

    The RPM Groups • London, ON, Canada
    Temps plein
    Immediate Hire for Entry-Level Customer Relations Reps.Join our successful team of dedicated and driven professionals.Our Business specializes in consumer engagements and account management.We are ...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Senior Salesforce Consultant - Agentforce Revenue Management - Plative

    Senior Salesforce Consultant - Agentforce Revenue Management - Plative

    Plative • london, on, ca
    Temps plein
    We are seeking a Senior Salesforce Consultant, focused on Agentforce Revenue Management to join our growing team.This role is ideal for an experienced consultant who thrives at the intersection of ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Canvasser / Marketer

    Canvasser / Marketer

    JK Home Services - St Thomas • Saint Thomas, ON, Canada
    Temps plein
    Are you looking to gain valuable marketing experience? Are you looking to improve your sales and communication skills? We at JK Home Services are looking for people to join our marketing team today...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Accident Benefit Adjuster

    Accident Benefit Adjuster

    MutualONE • Ilderton, ON, Canada
    Temps plein
    Where a shared culture fuels our passion and a deep commitment to our members drives everything we do.Where innovation, exceptional service, and trusted protection come together to create powerful ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Solution Focused Brief Therapy Counsellor

    Solution Focused Brief Therapy Counsellor

    Homewood Health Centre • St. Thomas
    Temps plein +1
    Solution Focused Brief Therapy Counsellor.Be among the first 25 applicants.Homewood Health is actively seeking registered mental health professionals interested in providing service on an occasiona...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée