Medical Receptionist

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.

New Westminster Surgical Centre, a division of Clearpoint Health Network is recruiting for a Medical Receptionist

Job Summary:
This role is responsible for supporting the administrative operations of the facility, including patient admissions, surgical bookings, billing, office management, and physician credentialing. The ideal candidate is highly organized, detail-oriented, and able to manage multiple tasks efficiently in a fast-paced healthcare environment.

Position Type :Permanent Full Time

Join our amazing Team!

Benefits working with Clearpoint

• We offer competitive wages $ 20/hr- $24/hr
• Health and dental benefits for permanent employees
• RRSP Matching for permanent employees
• Vacation Leave and Personal Leave

RESPONSIBILITIES:

• Greet all patients and admit them to facility
• Coordinate and manage physician credentialing processes, ensuring all licenses, certifications, and required documentation are up to date.
• Answer all incoming telephone calls and deal with them appropriately
• Organize patient charts and sort previous days’ charts, enter them into the computer and appropriate accounting journal
• Responsible for surgical bookings
• Deal with issues related to bookings, supplies and staffing under direction of Nurse Manager
• Record billings for surgical procedures per facility policy, contracts and established protocol
• Sort and distribute mail
• Receive supplies from delivery companies
• Organize courier services as needed
• Banking functions
• Responsible for office administration, accounts receivable and accounts payable
• Maintain a clean and organized work environment

REQUIREMENTS:

• Successful completion of a recognized Medical Office Assistant program or a relevant industry program with certification is an asset.
• Minimum 2 years' experience required, with previous experience in a medical office environment within the last five years
• Proficient in Microsoft Office with accurate data entry / keyboarding skills
• Ability to prioritize workload to meet established workload timelines with frequent interruptions
• Must be able to work independently and multi-task
• Strong communication and organizational skills
• Familiarity with medical terminology
• Ability to adhere to strict regional policies and procedures and legislated requirements regarding patient confidentiality
• Experience using Input Health EMR or OR booking systems preferred