Service Technician - Field - MH

Overview

Brandt is currently looking for a Field Heavy Equipment Technician - Material Handling for our Lethbridge location. The Heavy Equipment Technician – Material Handling independently performs basic/complex diagnostics, service maintenance and repair work on customer and/or dealer-owned equipment on an efficient basis. Resolves customer issues to their satisfaction on a timely basis.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

Financial Performance:

• Work within budgets and approvals provided by the Service Manager.
• Maintain a high level of productivity, efficiency, and gross margin.
• Maintain a quality of work metric of 98% (% of work completed right the first time).

Work Systems and Procedures:

• Accurately record all work done for customer and warranty records.
• Maintain current product knowledge of equipment specific to industry/branch location.
• Maintain a clean work area and perform work in a neat and orderly manner.
• Follow all safety rules and regulations in performing work assignments. Must maintain thorough understanding of Occupational Health & Safety (OH&S) systems and standards, and a commitment to a safe working environment, ensuring all employees and customers are kept safe at all times.
• Ensure knowledge and compliance of proper procedure for disposal of hazardous waste material.
• Work within the guidelines set by the directors and managers.
• Perform all service tasks as assigned by the Material Handling Service Manager or the Material Handling Service Department Foreman.
• Participate in Service Training programs required for the development of skills and knowledge. This may also include training related industry-specific technologies.
• Maintain and care for department tools, equipment, and vehicles.
• Mentor and oversee apprentices.

Diagnostic and Mechanical, Electrical, or Hydraulic Repair:

• Perform basic/complex power equipment diagnostics to determine repair needs.
• Diagnose and repair all related systems (disassembly, assembly, and repair).
• Perform customer, manufacturer, or government inspections on equipment.
• Perform preventative maintenance on equipment (such as forklifts, stackers, electric carts, electric tow trucks, transporters).
• Utilize drill presses, grinders, air compressors, and common hand/ power tools to perform preventive maintenance and repairs on material handling equipment.
• Prepare all reports and forms required in conjunction with job assignments (Work Order submitted immediately at completion of job).

What We Look For

• Outstanding knowledge of mechanical, electrical, hydraulic systems and propane systems.
• Demonstrated diagnostic skills to understand mechanical and electrical systems of battery and engine powered material handling equipment.
• Experience with the use of hand tools and measuring devices, and electrical/electronic diagnostic tools/measurements.
• Knowledge and experience with industrial equipment that includes lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
• Exposure to aligning equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus.
• Strong time-management skills to perform effectively under pressure.
• Strong communication skills, showing an appreciation of customer needs.
• Trade qualification (Heavy Equipment, Agriculture, Automotive, Truck/Transport) considered an asset
• Demonstrated ability to work collaboratively with colleagues.
• A commitment to high quality customer service with a strong people orientation.

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on-the-job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
• Retirement savings programs: Pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that

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Required Skills


Required Experience