Driver Coordinator - Toyota Operations

The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:
The Driver Coordinator is the main point of contact for their fleet by coaching, assisting and
providing solutions to problems to maximize productivity of the drivers.

Hours of Work:
Monday - Friday, 15:30 - 00:00 (3:30pm - 12:00am)
40 Hours per week.

Work Arrangement:
On-Site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary $38,400 - $48,000
Shift Premium: $1,500/ annual

Work Location & Environment:
Woodstock, Ontario
Woodstock Office located at 715032 Oxford Road 4, Woodstock, Ontario

Key Accountabilities:
▪ Primary Role to Manage/Monitor/Update partner carrier orders
▪ Assist any new partner carriers with proper web update execution
▪ Communicating TMMC requirements / requests
▪ Participating in and supporting driver retention initiatives
▪ Maintaining driver and carrier relations
▪ Monitoring carrier and driver performance
▪ Assisting with the development of the required driver skills i.e.: customs, Hazmat, hours of
service, policy, regulations, satellites, etc.
▪ Assisting with contingency planning for route coverage issues
▪ Notifying customers of all known delays and abnormal conditions
▪ Issuing TMMC reports as required
▪ Assisting with solutions regarding any driver/customer concerns
▪ Completing other duties as assigned

Qualifications:
▪ Knowledge of truckload dispatch an asset
▪ ACE and Customs/border crossing experience an asset
▪ AS400/ICC experience an asset

Required Skills:
▪ Exceptional interpersonal skills
▪ Strong attention to detail
▪ Excellent communications skills (written and verbal)
▪ Strong self-discipline and initiative
▪ Creative and effective problem-solving ability
▪ Ability to work with minimal supervision
▪ Strong attention to detail
▪ Good communications skills (written and verbal)
▪ Strong self-discipline and initiative
▪ Creative and effective problem-solving ability
▪ Intermediate level computer skills and proficient keyboarding
▪ Understanding of North American geography

How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.