Opportunities Rent Supplement Program Admin Officer (Program Admin Officer 1-2)

Competition # : 47662

Department : Growth and Development

Location : HALIFAX

Type of Employment : Term

Union Status : NSGEU - NSPG

Closing Date : 04-Jan-26(Applications are accepted until 11 : 59 PM Atlantic Time)

About Us

The Department of Growth & Development drives economic growth and productivity by creating the conditions for communities businesses and households to thrive. The Department works with key partners to foster a dynamic environment that supports housing innovation and sector development providing the necessary solutions to grow our population and economy.

The Department is also responsible for ensuring the availability of safe suitable and affordable housing for all Nova Scotians. Our work involves making strategic investments leveraging new funding and building on critical partnerships to help further position ourselves to meet current and future housing challenges.

About Our Opportunity

The Rent Supplement Program Administration Officer is responsible for administering rent supplement and housing benefit programs that support individuals and families to access and maintain stable housing. Reporting to the Rent Supplement Supervisor this role involves assessing eligibility managing benefit adjustments and renewals and ensuring decisions are accurate timely and aligned with legislation policy and available budgets.

This role balances detailed administrative work with meaningful client and stakeholder interaction. It requires sound judgment attention to detail and the ability to navigate complex information while working respectfully with people who may be experiencing housing insecurity or financial stress. Effective case and workload management is central to success in this position.

Primary Accountabilities

Under the general supervision of the Rent Supplement Supervisor the Rent Supplement Program Administration Officer is responsible for the effective delivery of rent supplement and housing benefit programs. Key responsibilities include :

• Gathering verifying and analyzing information to determine initial and ongoing eligibility for housing benefits in accordance with legislation policies procedures and available budgets
• Assigning housing benefits across a range of rent supplement products and managing benefit calculations abatements transfers renewals and interim adjustments
• Completing new client and landlord set-up including agreements system entries and maintenance of accurate electronic and physical records using the Integrated Case Management (ICM) system
• Managing a caseload of files including tracking deadlines requesting income documentation issuing renewal reminders and following up to ensure timely decision-making
• Interpreting income documentation and family composition to ensure accurate subsidy and benefit calculations
• Investigating discrepancies non-declaration of income or potential fraud and taking appropriate action in accordance with policy
• Preparing clear respectful written correspondence for clients and landlords related to eligibility decisions benefit calculations rent increases appeals and program requirements
• Responding to a wide range of client and landlord enquiries and complaints escalating complex or unresolved matters to the Supervisor as required

Qualifications and Experience

You bring a combination of education and experience that prepares you to succeed in a structured client-focused program environment. This includes a bachelors degree in Business Administration Office Administration Public Administration Social Sciences or a related field plus at least one (1) year of related experience or an equivalent combination of education training and experience.

You are :

The following would be considered assets but are not required :

We will assess the above qualifications and competencies using one or more of the following tools : written examination standardized tests oral presentations interview(s) and reference checks.

Equivalency

We recognize equivalent combinations of training education and experience providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include but are not limited to :

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application

Benefits

Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here : Benefits for government employees.

Working Conditions

Your typical work week is 35 hours based on 7-hour workdays. Work is primarily performed in an office environment with occasional site visits meetings or training-related travel. Duties are largely sedentary and involve extended periods of computer use file review and data entry. Work includes managing deadlines and responding to client or stakeholder inquiries some of which may involve heightened emotions or time sensitivity.

Additional Information

This is a TERM employment opportunity with an anticipated end date of January 31 2027 . The appointment status (term temporary or casual) is dependent on the start date of the successful candidate.

What We Offer

Pay Grade : PR 06

Salary Range : $1924.95- $2760.42Bi-Weekly

Employment Equity Statement :

Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.

Accommodation Statement :

We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office employees must apply correctly via this link :

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit NOTE : Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to

Required Experience :

Unclear Seniority

Key Skills

Public Health,Program Management,ICD Coding,Military Experience,Analysis Skills,Research Experience,Security,Economic Development,Counterintelligence,Program Design,Program Development,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 1924 - 2760