Senior Technical Program Manager

Senior Technical Program Manager – CNN

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Senior Technical Program Manager

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CNN .

About the Role

We are seeking a Senior Technical Program Manager to drive operational excellence and strategic execution across our AI / ML organization. This role will be the operational backbone of the team, ensuring seamless coordination across multiple managers and workstreams while establishing robust processes for planning, stakeholder engagement, and program delivery.

About the Team

With deep domain expertise, advanced technical capabilities, and a proven track record of successful collaborations, the AI Enablement & Machine Learning team at CNN is accelerating our digital transformation through strategic applications of ML and AI technologies. Our current products include popular, related and personalized content recommendations, contextual ad targeting, and site search-serving millions of CNN users via CNN web and mobile apps. This year we are partnering with teams across the company to democratize AI at CNN.

Key Responsibilities

Strategic Planning : Lead quarterly planning and roadmapping for ML Platform, Engagement, and Growth teams to align priorities and objectives.

Cross-Team Coordination : Facilitate alignment and execution of initiatives across manager organizations, proactively resolving process bottlenecks.

Operational Excellence : Develop, own, and refine team processes, establishing consistent operational rhythms and best practices.

Accountability Management : Create and maintain accountability matrices to track deliverables and outcomes across all workstreams.

Dependency Management : Identify, monitor, and resolve dependencies between internal teams and external partners to ensure seamless execution.

Engagement Framework : Design and implement structured processes and meeting cadences for effective stakeholder engagement.

Relationship Management : Build and sustain strong relationships with key stakeholders, partners, and leadership to foster collaboration.

Communication Strategy : Develop and execute plans to highlight team achievements, capabilities, and business impact to stakeholders.

Stakeholder Coordination : Enable productive interactions between technical teams and business units, bridging gaps in the absence of centralized processes.

Test Definition & Coordination : Collaborate with the product experimentation team to define and set up A / B tests accurately.

Process Automation : Streamline and automate experimentation processes, implementing clear signoff, accountability, and escalation protocols to eliminate data bottlenecks.

Multi-Team Alignment : Coordinate all teams and individuals involved in experiments to ensure smooth and efficient execution.

Status Reporting : Deliver clear, regular updates on experiment status, identifying blockers and tracking progress against plans.

Results Communication : Facilitate the communication of experiment outcomes and guide decision-making for production deployment.

Usage Analytics : Develop and maintain detailed reports on the adoption and impact of AI productivity tools (e.g., GitHub Copilot).

Program Coordination : Oversee administrative tasks for AI enablement initiatives and coordinate outreach efforts to promote adoption.

Proof of Concept Development : Lead the creation of proofs of concept to demonstrate the value of AI tools and drive their adoption across teams.

Qualifications

6+ years of technical program management experience in engineering organizations

Proven track record of driving operational improvements and establishing scalable processes

Experience managing complex, multi-team initiatives with competing priorities

Strong stakeholder management and communication skills

Experience with experimentation frameworks and data-driven decision making

Demonstrated ability to work effectively in matrix organizations with distributed ownership

Preferred Qualifications

Experience in ML / AI or data-intensive technical environments

Background in scaling team operations during periods of rapid growth

Experience with quarterly planning and OKR / goal-setting frameworks

Track record of building measurement and accountability systems

Previous experience working with product and engineering leadership

How We Get Things Done

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com / guiding-principles / along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and / or recruitment process, please visit our accessibility page for instructions to submit your request.

Job Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Project Management and Information Technology

Industries : Broadcast Media Production and Distribution

Location : Kanata, Ontario, Canada

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