Employment Assistance Support Worker

Job Description

Job Description

Position Summary

The Employment Assistance Service Worker (EAS) reports directly to the Executive Director and is part of the program manager’s team. The EAS is responsible for all aspects of career development services including, needs determination, employment consultations, assessments, labour market research, and active case management with a team of professionals employed by OTDC.

Case management will consist of continuous follow-up with clients to review and / or revise the action plans, as well as conduct appropriate referrals to agencies, employers, and resources. The tracking of client interventions and progress will be done through regular updates on the Accountability and Resource Management System (referred to as ARMS) web-based client data base system. The EAS will periodically deliver customized short-term employment-related workshops. The EAS is responsible to familiarize, implement and adhere to all requirements of the Service Level Agreement on the protection of personal information of clients.

Core Requirements

• Career Development Practitioner Certification is preferred
• Recent, related experience of three years or more, or an equivalent combination of education, training, and experience
• Comfortable using Microsoft Word, Excel, Access, Internet and Email
• Labour Market Research Skills and Experience
• Proficient in application of a variety of employability and educational assessment tools to meet the broad range of Aboriginal client profiles
• Job Club certificate or successful experience in delivering job search strategies and career decision-making workshops
• Understanding of, and adherence to, the Canadian Standards and Guidelines for Career Development Practitioner’s Code of Ethics

Other Qualifications

Other Employment Requirements

Performance Criteria

Production of outputs (Quantity, Quality, and Timeliness)