FSO Engineer L1

Role : FSO Engineer - L1

Location : Brampton ON / Calgary AB / Vancouver BC / Montreal QC / Winnipeg MB

Mode : Contract

Desired Skills & Experience :

Responsibilities :

• Image and install software on Windows and Apple laptops / desktops including IMAC (installations moves additions and changes) and Remote support
• Troubleshoot post deployment issues on multiple computer platforms : Windows Macintosh and mobile devices
• Printer break-fix and installation
• Disposal redeployment and Asset reclaim
• Shipping coordination
• Data Backup and Data Recovery coordination
• Hardware Refresh
• Warranty and Out-of-warranty repair and replacement
• Depot Services
• Walk Up Support
• Spare parts management
• Executive (VIP) Support
• Audio and Video Support including Health Checks
• Inventory and Asset Management Depot Operations
• Coordinate with external vendors for dispatch support
• Identify and resolve hardware and software application conflicts
• Open and close service requests as well as manage the classification assignment tracking and completion of requests or incidents
• Responsible for asset tagging and entering all incoming equipment into our asset management system
• Collaborate with cross functional teams to properly onboard incoming new hires
• Ensure that hardware is properly assigned and updated into our management system
• Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
• Work with external Suppliers to schedule repairs for damaged / malfunctioning hardware
• Ensure that resolutions are consistent with company standards and policies

Requirements / Qualifications :

Key Skills

Airside Operations,Engineering Maintenance,Facilities Management,Apache Tomcat,Application Development,Banking & Finance

Employment Type : Full Time

Experience : years

Vacancy : 1