Administrative Assistant | Full-time Permanent | London ON

POSITION TITLE : Administrative Assistant

PROGRAM : Physiotherapy Clinic – London ON

REPORTS TO : Administrative Manager or Health Services Manager

LOCATION : London, Ontario

STATUS : Full Time

HOURS OF WORK : Monday to Friday - 7 : 30am-3 : 30pm or 8am-4pm

SUMMARY

Under the direction of the Health Services Manager and / or Administrative Manager in London, ON, the Administrative Assistant for the Physiotherapy Clinic is responsible for assisting clients and staff, photocopying documents, and answering client’s questions and inquires.

RESPONSIBILITIES

• Greets all clients and assists with signing in the attendance sheet;
• Booking client appointments, taking payments;
• Administration of rehab programs;
• Balancing end of day;
• Preparing bank deposits; taking them to the bank weekly to be deposited;
• Preparing Clinical Records;
• Initial client orientation and documentation collation;
• Assists clients in waiting area and helping with client flow;
• File set-ups, KPI Tracking sheet updated weekly; monthly invoicing mailed out
• Monitor MVA and WSIB rejections
• General office administration as required;
• Ensures standard of Janitorial services, facility cleanliness and manage maintenance of facility;
• Responds to various client, customer and staff needs;
• Answers and transfers telephone calls;
• Receives and distributes mail, uploading medicals;
• Distribute locks and parking passes to clients if needed;
• Work with third party payors including extended health companies and Blue Cross on a daily basis.
• Faxing Physiotherapist reports to Doctors.
• Coordinating daily activity, close client appointments in CRM / JANE, prepare and enter sign-in / out attendance sheets;
• Coordinating client files upon discharge;
• Scoring various questionnaires and entering information into CRM;
• Assisting in general cleanliness of the facility (tidying exam rooms and lobby, completing laundry, scheduling dish duty, stocking supplies, );
• Health and Safety / Office Coordinator Roles (if applicable)
• Keeping track of clinic inventory, preparing monthly orders
• Send contractors revenue reports daily
• Providing back up support for other administrative staff when needed.

QUALIFICATIONS 1.Minimum Qualifications :

2.Skills & Attributes :

We thank all applicants however only those who are eligible to work in Canada with the above qualifications will be considered.