Business Development & Sales Manager (Vancouver)

Join our team!

Pacific Coastal Airlines has an exciting opportunity for a Permanent Full-Time Manager, Business Development & Sales to join our Commercial Services team. This position is based at the South Terminal of Vancouver International Airport (YVR) in Richmond, BC and operates in a hybrid work model, combining in-office and remote work, with frequent travel throughout British Columbia to manage key client relationships and attend tradeshows and industry events.

Pacific Coastal Airlines is headquartered at the South Terminal of Vancouver International Airport. As an established regional airline, we operate scheduled, charter, and cargo services between remote destinations and vibrant communities throughout British Columbia.

Reporting to the Vice President, Commercial , the Manager, Business Development & Sales is responsible for leading the Business Development and Sales Team and driving revenue growth across all commercial portfolios, including scheduled service, cargo, charters, QuikPass, Government accounts, groups, and agency sales.

This role is accountable for designing, implementing, and tracking a strategic sales plan that delivers increased results, strengthens key partnerships, and supports the overall objectives of the Commercial Services Department. The Manager, Business Development & Sales plays a critical leadership role in developing a high-performing, results-oriented sales team while ensuring industry-leading customer service and continuous product improvement.

RESPONSIBILITIES & DUTIES

Revenue Growth & Strategic Sales :

• Design, implement, and track a strategic sales plan to achieve annual revenue budgets across all product channels
• Expand the airline's customer base and increase revenue from scheduled service, cargo, charter, QuikPass, Government, group, and agency sales
• Seek out new business opportunities to align with the Company's commercial objectives

Business Development & Lead Generation :

Account Management & Agencies :

Charter & Cargo Sales Oversight :

Consultative Selling & Product Expertise :

Representation & Reporting :

Leadership & Management :

Corporate Values & Safety :

QUALIFICATIONS

Education :

Experience :

Knowledge & Skills :

Abilities :

Why Pacific Coastal Airlines?

Company Culture : We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Health Benefits : We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, Short Term Disability, Long Term Disability, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits : We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs : We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.

Apply today!

Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability or any other identifying characteristic.