Claims Triage Specialist, Full-Time • •In Office • • (Mississauga, ON)

Company :

ClaimsPro LPClaims Triage Specialist, Full-Time

• In Office
• (Mississauga, ON)

Role Summary

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and / or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up.

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed

Responsibilities

Education, knowledge and experience required

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.