- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
- or equivalent experience
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Computer and technology knowledge
- Word processing software
- Spreadsheet
- Internet
Work conditions and physical capabilities
Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
Other benefits
Other benefits
Support for persons with disabilities
Offers mentorship, coaching and / or networking opportunities for persons with disabilities
Support for newcomers and refugees
Offers mentorship programs that pair newcomers and / or refugees with experienced employees
Support for youths
Offers mentorship, coaching and / or networking opportunities for youth
Support for Veterans
Offers mentorship, coaching and / or networking opportunities for Veterans
Support for Indigenous people
Offers mentorship, coaching and / or networking opportunities for Indigenous workers
Support for mature workers
Offers mentorship, coaching and / or networking opportunities for mature workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
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