Talent.com
Millennium 1 Solutions
Remote Customer Service Representative – InvestmentsMillennium 1 Solutions • Cold lake, AB
Remote Customer Service Representative – Investments

Remote Customer Service Representative – Investments

Millennium 1 Solutions • Cold lake, AB
Il y a plus de 30 jours
Salaire
17,50 $CA par heure
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.
A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:As a Customer Service Representative, you will be responsible to provide telephonic support to Shareholders, their representatives, and the investment community. Our Customer Service Representatives will ensure all activities, including those that contribute to the satisfaction of customers, are met.Position: Customer Service RepresentativePosition Status: Full Time – Work from HomeHours of Work: Monday-Friday 8:00am-6:30pm ESTLocation: NS, NB, PEI, ON, MB, ABSalary:
  • All Other Provinces: $17.50 English/$19.50 Bilingual (Eng/French)
  • Ontario: $19.35 English/$20.50 Bilingual (Eng/French)
Responsibilities:
  • Answer incoming telephone inquiries in accordance with Call Center guidelines.
  • Follow up on escalated calls, as required.
  • Submit fulfillments or research cases for callers’ inquiries if applicable.
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries.
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders.
  • Ensure compliance with policies and procedures and regulatory requirements.
  • Maintain a professional tone and positive attitude to callers.
  • Responsible for answering calls for a baseline of 7 hours daily.
  • A self-starter and takes initiative to take on new projects and additional responsibilities.
  • Other duties and responsibilities as assigned.

Requirements:

  • Strong communication skills (written, verbal and listening).
  • High School Diploma/equivalent education.
  • 1-3 years call center experience with heavy call volume.
  • Advanced knowledge of PCs, familiarity with system navigation, and strong keyboard skills.
  • Able to endure prolonged seating/standing associated with the performance of essential functions.
  • Highly self-motivated, self-reliant, self-competitive and will push themselves to exceed expectations.
  • Has a strong ability to take action to meet and exceed customer expectations with integrity.
Diversity. Equity. Inclusion.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.NBIND
Créer une alerte emploi pour cette recherche

Remote Customer Service Representative – Investments • Cold lake, AB

Offres similaires

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausCold Lake, AB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Service Line Manager, Demolition, Decommissioning & Abandonment

FLINT Corp.Cold Lake, Alberta, Canada
Temps plein

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services.Co... Voir plus

 • Offre sponsorisée

Complete Online Surveys For Cash (Up to $25/per)

Earn HausCold Lake, AB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Cold Lake Automotive Sales and Social Media Rep

Ducharme-GroupCity of Cold Lake, Division No. 12, CA
Temps plein

Embrace a unique role as an Automotive Sales Representative with Social Media Duties in Cold Lake, AB.This position creatively merges vehicle sales with social media engagement to boost brand loyal... Voir plus

 • Offre sponsorisée

Client Service Representative - $21.50/h - Remote

JunkLuggers CanadaCold Lake
Télétravail
Temps plein

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Voir plus

 • Offre sponsorisée

BrokerLink Commercial Insurance Advisor

BrokerLinkCity of Cold Lake, Division No. 12, CA
Permanent

Elevate your career with BrokerLink as a Commercial Insurance Advisor in Cold Lake, Alberta.This permanent, full-time position emphasizes customer service excellence and account management for comm... Voir plus

 • Offre sponsorisée

Sales Representative - 60k / Year - Remote

Spade RecruitingCold Lake, Alberta
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

 • Offre sponsorisée

Sales Finance and Insurance Lead Cold Lake

Ducharme-GroupCity of Cold Lake, Division No. 12, CA
Temps plein

Join Cold Lake Ford as a Sales Finance and Insurance Manager, blending your passion for the auto industry with financial expertise.Drive customer satisfaction through effective finance solutions.Co... Voir plus

 • Offre sponsorisée

Remote Client Care & Sales Specialist

JunkLuggers CanadaCity of Cold Lake, Division No. 12, CA
Télétravail
Temps plein

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Voir plus

 • Offre sponsorisée

Earn Money By Taking Surveys - Remote

AlmediaCold Lake, Canada
Télétravail
Temps plein

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Voir plus

 • Offre sponsorisée

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausCold Lake, AB, CA
Télétravail
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Financial Management Role in Indigenous Services

Cold Lake First NationsCity of Cold Lake, Division No. 12, CA
Temps plein

Assume a key role as Financial Controller for Integrated Services, focusing on financial management and compliance.Support strategic financial planning while ensuring accountability.This role neces... Voir plus

 • Offre sponsorisée

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingCold Lake, Alberta
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

 • Offre sponsorisée

Virtual Financial Planner, Scotia Financial Planning - Northeast Alberta

ScotiabankCity of Cold Lake, Division No. 12, CA
Temps plein

Business Development: Execute on business development plans for prospects and existing clients within the mass affluent market.Identify additional business development opportunities and facilitate ... Voir plus

 • Offre sponsorisée

Customer Service Sales Consultant – Remote

HMG CareersCity of Cold Lake, Division No. 12, CA
Télétravail
Temps plein

Elevate your career as a Remote Customer Service Sales Consultant.This full-time opportunity provides flexibility and a clear path to management roles.You will work from home to serve clients, prov... Voir plus

 • Offre sponsorisée

Ironworker - Capital Project - FI/FO

FLINT Corp.Grand Centre, Alberta, Canada
Temps plein

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services.Co... Voir plus

 • Offre sponsorisée

Customer-Centric Remote Representative with Sales Experience

JunkLuggers CanadaCity of Cold Lake, Division No. 12, CA
Télétravail
Temps plein

Empower customers as a Remote Client Service Representative, focusing on exceptional service and environmental responsibility.Your sales acumen will be critical in helping clients understand servic... Voir plus

 • Offre sponsorisée

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingCold Lake, Alberta
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Voir plus

 • Offre sponsorisée

Earn Cash From Taking Surveys Online

Earn HausCold Lake, AB, CA
Temps plein +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Voir plus

 • Offre sponsorisée

Financial Planner Opportunities with Scotiabank

ScotiabankCity of Cold Lake, Division No. 12, CA
Temps plein

Pursue a fulfilling career as a Financial Planner with Scotiabank, offering specialized investment solutions to clients in Alberta.This role provides a flexible, virtual work environment tailored t... Voir plus