Product Designer

Position: Product Designer

Location: Remote

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

RBCx is a new kind of business – one that marries the strength of one of the world’s most trusted and successful financial institutions with a mission to reimagine the role we play in people’s lives – to move RBC ‘beyond banking’. We’re building a world-class organization focused on designing exceptional experiences, exploring new business models and creating exponential value. In 2020, we were named by Fast Company as one of the 100 Best Workplaces for Innovators – a distinction that only three Canadian companies received – is proof of our deep commitment to innovation.

About

Dr. Bill is an RBC Ventures company that is working to take the pain out of medical billing and get doctors paid accurately. We are a high growth company that currently serves 3,000+ doctors across 3 provinces. You’ll join as an employee of RBC and get all the perks of working for a big company, but with a start-up mind-set and the agility to move quickly. Visit

What is the opportunity?

We’re looking for a Product Designer for This individual will be playing a big part in building the next evolution of our Enterprise platform offering as we continue to provide new and improved billing capabilities for Physician’s across Canada. The designer will work alongside a close-knit group of fun and ambitious designers, marketers, product and engineers. They will work cross-functionally to push creativity and technical innovation across our web and mobile apps for both and MD Billing. They will also initiate and support design research efforts to uncover gaps and opportunities within physician billing, as well as co-govern our design system.

We’re looking for someone who can apply design thinking and/or human-centred design methodologies within their day-to-day work. The ideal candidate will actively lead and contribute to interaction models, user flows, prototyping, and visual interface design at a systems and micro level. The ideal candidate is comfortable contributing to product and brand strategy at a high level and working with a variety of stakeholders to continuously push the perspective of design across the team.

What will you do?

• Work within a close-knit design team on various projects to better the end-to-end experience of our web and mobile apps
• Apply systems thinking to the creation, maintenance, and growth of our design system?—ensuring consistency and simplicity within our evolving brand guidelines
• Adapt your skill sets across challenges within the product life cycle—from identifying problems, research, ideation, and execution
• Collaborate closely with stakeholders to reach clarity and alignment on small to large ideas to better the user experience using informal and formal design thinking methods
• Support the team in applying qualitative and quantitative data to inform design decisions within our day-to-day work
• Work within our agile team structure to provide quality assurance on our design outputs

What do you need to succeed?

• The knack to ask “why?”—you believe in purpose-driven decisions that are strategically informed to drive meaningful solutions to user problems and opportunities
• A deep collaborative approach to solving challenges—you understand your gaps and work with others to move the product forward so everybody wins
• Support for continuous and iterative improvement—you are comfortable with feedback cycles that are openly communicative and generous within one-on-one and large team settings
• Being meticulous and detail-oriented—you advocate for beautiful visual design balanced with solid UX
• An adaptive mindset that is able to navigate challenging or ambiguous problems

Must Haves:

• 3+ years of Product Design experience or a similar role
• A design portfolio that illustrates a range of strategic thinking, visual design, and strong UX
• Technical proficiency in design and prototyping tools such as: Figma, Adobe Creative Suite and prototyping tools
• Knowledge and/or hands-on experience working in rapid product development and an agile environment
• Strong understanding of core design principles related to typography, grid systems, visual hierarchy, color systems, white space etc
• Undergraduate degree in Design (, interaction, visual communications, product, industrial) or a related field or equivalent experience

Nice-to-haves:

• Experience in Banking or Financial Services
• Experience in designing digital experiences in Healthcare and or for physician’s
• A strong understanding of Accessibility and Inclusive Design practices

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job 67625