Bilingual Payroll Analyst, 12 Month Contract / Analyste de la paie bilingue, contrat de 12 mois

THE JOB

We have an exciting new Payroll Analyst role that focuses on the administration of payroll across our Ticketmaster employees in Canada.

Reporting to the Manager, HR Systems, this individual will also partner with the central payroll team at Live Nation. More broadly, this role will be the primary lead on the HR Shared Services team that will take point on all aspects related to payroll solutions globally, including the search of potential timekeeping and payroll systems that are all aimed at standardizing our global setup so international experience is a major plus for the ideal candidate.

This role will help to drive efficiencies, as well as develop, implement, and update related policies, procedures, standards and guidelines.

The ideal candidate for this opportunity is passionate about providing white-glove service and is a payroll superstar!

WHAT YOU WILL BE DOING

Troubleshoot issues and errors with HR and managers as needed to ensure timely resolution

Collaborate across different teams to streamline payroll processes

Ensure data integrity, accuracy of information and reconciliation of data across systems

Enter and process special payments (bonuses, reimbursements, awards, commissions, etc.) all into the HRIS system (Workday)

Collate all timekeeping data, calculate overtime, statutory holiday pay, retro pay and send the data to payroll to process

Ensure accuracy of employee wages every pay period through reconciliation of approved system entries and output

Assist with proper RRSP deductions with special payments where applicable

Ensure the delivery of data needed by third parties and broker every pay period

In partnership with the Live Nation payroll team, help to process and validate the accuracy of payroll across all Ticketmaster employees through the review of pay registers

Ensure applicable employee payroll deductions are properly calculated and deducted, including payroll tax calculations

Validate employees are paid in accordance with all provincial regulations that apply

Perform payroll audits on a periodic, quarterly, and annual basis, and inform the payroll team for corrections where needed

Provide global support in other markets where payroll support is needed (ie. USA), with a focus on delivering solutions, such as time and attendance implementations, or process improvements / systems enhancements

Provide QA support to any systems changes or upgrades

Ability to own and complete complex and sensitive projects as needed

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

3+ years of experience supporting and administrating Canada payroll

Payroll Compliance Professional (PCP) designation, or similar and / or designation in progress

Membership with the National Payroll Institute (formerly the Canadian Payroll Association)

Excellent (or Advanced) proficiency with Microsoft Office applications including Excel (with VLookup and pivot table skills)

Experience using ADP WorkforceNow

Experience in processing USA payroll and other markets outside of Canada

Strong knowledge of Canadian payroll practices; and relevant legislation (income tax; employment standards) is required

Strong knowledge of absence laws and regulations in Canada

YOU (BEHAVIOURAL SKILLS)

Bilingual in English and French, written and spoken

Strong interpersonal and customer service skills

Expert in handling sensitive and confidential information

Resourceful self-starter who can work independently while understanding the importance of teamwork

Strong attention to detail, organizational, and problem-solving skills

Ability to multi-task and shift direction easily

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process.

If you have difficulty using our online application system and need an accommodation due to a disability, please email .

Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered. #LI-REMOTE