Server

Job Description

ROLE PROFILE : Server

REPORTS TO : FOH Manager

General Manager.

Duties and Responsibilities :

• Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
• Project a pleasant and positive professional image to all guests at all times
• Sell and up-sell menu and beverage menu items
• Deliver and present food and beverage items to guest tables in a timely manner
• Buss and re-set tables, keep server stations stocked and clean
• Perform opening and closing duties, as well as daily and weekly cleaning duties, as outlined in checklists
• Maintain good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing
• Maintain knowledge of restaurant menus, including features, glossaries, and technique to deliver accurate information to guests
• Communicate with guests, supervisors and co-workers, using appropriate etiquette and language, and work in cooperation with all colleagues, supervisors and other departments.
• Comply with Arcana policies and procedures

Qualifications / Qualities :

Working Conditions :

Ability to work a flexible schedule, evenings, late night holidays, and weekends as business requires

Long periods of standing, walking, and talking

Walking up and down multiple flights of stairs

Exposure to extremely hot and cold temperatures from equipment

Lifting up to 30lbs

Exposure to potential food allergens; shellfish, fish, nuts

Gallery

Requirements :