Colleague Dining Manager

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Colleague Dining Manager, where you'll shape an exceptional dining experience that supports and celebrates our team. This role leads the vision, quality, and operations of our colleague dining program, ensuring every meal reflects our commitment to wellness, culture, and luxury hospitality.

What you will be doing :

Reporting to the Assistant Director of Food & Beverage / Executive Chef, responsibilities and essential job functions include but are not limited to the following :

• Ensure colleague meals meet standards for taste, nutrition, freshness, and consistency
• Collaborate with Culinary leadership on seasonal, balanced menu planning
• Maintain food safety (EHC), hygiene, and allergen controls
• Create and develop rotational menu formats and labels for presentation
• Gather feedback through surveys and engagement
• Translate insights into action plans
• Communicate improvements back to colleagues and champion The Hive (colleague communication channel)
• Design monthly colleague dining activations
• Partner with HR and leadership to enhance culture and morale
• Position the cafeteria as a point of pride
• Lead, coach, and schedule cafeteria team members
• Foster accountability and professionalism
• Lead food waste reduction and sustainability initiatives
• Partner with Culinary and Stewarding to maximize whole-product usage
• Implement cost-saving strategies through menu engineering and cross-utilization
• Follow departmental policies, procedures and service standards
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Other duties as assigned

Qualifications

Your experience and skills include :

Visa Requirements :  Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits :  Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

What is in it for you :

About the Application Process : At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

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