Crisis Worker

Position Overview

Under the general direction of the CRC/CSU Clinical Team Leaders and Managers, and in collaboration with the CRC/CSU Clinical Team, the incumbent is responsible for providing supportive services to individuals in mental health or psychosocial crisis.

• Maintenance of key Working Relationships.
• Client/Family Support and Monitoring.
• Documentation.
• Maintenance of Premises.
• Other Duties as Assigned.

The Employer may use this posting to establish an eligibility list. Such lists may be maintained for a period of time not exceeding six (6) months.

Experience

• Minimum of two years mental health experience at the para-professional level, providing support services to adults with mental illness required.
• Understanding of Recovery Oriented Guidelines.
• Basic familiarity of a range of mental illness presentations.
• Basic knowledge Mental Health Programs and Services.
• Familiarity with relevant aspects of the Mental Health Act, Personal Health Information Act and Child & Family Services Act.
• Familiarity with Crisis Intervention Theory and risk management responsibilities.
• Understanding of Trauma Informed Care.
• Understands the basic tenets of Mental Health Promotion, Suicide Prevention Initiatives and CODI Initiatives.
• ASIST and Suicide Assessment and Intervention.
• Knowledge and experience in working with people with substance-related concerns.

Education (Degree/Diploma/Certificate)

• Complete High School Education, Manitoba Standards.
• Completion of a recognized Community College Diploma program in Social Services, or a related health discipline preferred.
• An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.
• Mental Health First Aide and ASIST certificates or willingness to obtain.
• Safe Food Handling Certificate or willingness to obtain.
• Computer skills including Internet and Microsoft Programs (Word, Outlook, EMR).
• Addiction related training is an asset.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Certification/Licensure/Registration

• Must have a valid Manitoba Class 5 driver’s license.

Qualifications and Skills

• Ability to work independently and as part of a team.
• Ability to receive and give direction.
• Ability to coordinate and collaborate with resources.
• Effective problem-solving skills.
• Crisis Intervention and Time Management skills.
• Strong verbal and written communication skills.
• Demonstrated interpersonal skills through clear communication and positive behavior within the Respectful Workplace Policy.
• Adherence to all Workplace Safety and Health regulations and Safe Work practices.
• Ability to prioritize tasks; excellent organizational skills.
• Ability to respect and promote confidentiality.
• Ability to respect and promote a culturally diverse population.

Physical Requirements

• Days, evenings, nights and weekend shifts.
• Unexpected deadlines.
• Some interruptions from internal and external sources.
• Wide range of client-related and environmental responsibility (stocking, light lifting, transport tasks).

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.